For the past few months i have been trying to fix this problem and nothing helps. What is even worse is that whenever i try to submit a ticket the website just says an error has occurred and I can never submit it. So i come to y’all and hopefully someone will have some knowledge that i have not thought of.
Here is an Imgur link that explains what i went through.
(correction i can’t put a link so just write imgur (dot) com and add this (/a/FJkQViK)
I tried to make the graphics control panel use nvidia and the ingame says it is using it but i still can’t get more than 15 fps and the app doesn’t use the dedicated graphics.
This is so frustrating because i was just getting back into the game after a year hiatus and it is just super frustrating.
The most common reason the game will use integrated GPU instead of a dedicated one will be power settings. The following may exist on the PC:
Windows power settings. Ensure it’s set to high performance.
Nvidia Geforce Experience. Check the settings menu for power saving options and disable any that exist.
Some laptop manufacturers such as asus, dell, or similar may offer separate programs that limit power. Check the Razer settings to ensure they did not include any power saving features. I they did, try changing the settings to performance.
I do hope the info helps. Let us know how things go!
This is not the Windows settings that Kaldraydis mentioned. You want to open the Windows power management settings and choose High Performance there, regardless of plugged in state or not. Many times, these other apps cannot override lower settings from the operating system.
the link you posted only referred to crashes and black screen a problem that i am not having. either way can’t send msinfo file to large for pastebin so it is on ghostbin. And i still don’t understand what synapse would be doing when the game refuses to recognize the existence of a Dedicated gpu and only uses the integrated gpu when no other game has any problem with this fact.
it is not any of those apps and it is quite easy to see. I don’t know where you are getting that windows is not reporting correctly when it very clearly is. The game is not running on dedicated gpu. You will see when i disable the integrated how the game suddenly springs to life and actually used the dedicated card.
imgur - imgur(dot)com(/a/sa8qasv)
i honestly don’t know how you can keep telling me that this is a windows reporting issue or another app that is causing this problem. This is very clearly the game and nothing else.