Got perma-banned for literally no reason

General Discussion
1

As the title explains, I got banned for little-to-no-reason.

I was playing with my friends, logged off, then when I tried to log back in a couple days later to play with them again, I had my account banned. The reason stated was “hacking and/or cheating”, which is ridiculous because I’ve never downloaded a hack client or cheated in a video game, much less Overwatch. I try to appeal my ban and submit a ticket, but CS just assures me I was banned with reason and that they “investigated” and they had “evidence”. Dumbfounded, I asked if I could see the supposed “evidence”, to which they tell me they’re not at liberty to give that sort of information out. I don’t play with a controller, I don’t use 3rd-party software of any kind: I don’t use anything that could be misconstrued as cheating or hacking software.

I honestly don’t know what to do. For all the posturing Blizzard will make about “caring for the community”, it’s obvious they really don’t… at all. If they did, their customer support would at least take the time to actually investigate a report before deciding to permanently ban someone’s account they paid money for, and I’d be genuinely surprised if they really had the solid evidence they told me they did to justify their ban. It seems to me they take action with no regards for the repercussion because, at the end of the day, banned or not, you paid money, and that’s all they really care about.

2 Likes
2

I’ve seen tons of threads like these made by people with 0 posts and while I do not believe in this I will say, do you have any program installed in your computer that may have caused this? Something running in the background when you are playing Overwatch? Maybe they updated their cheating recognition thing and new programs are now being identified as cheating. If you don’t have any of this I’m not sure what you should do.

7 Likes
3

With the amount of people saying they were false banned + a recent ban wave(?)

IM starting to think either:

A: A lot of false bans

B: Cheaters are trying to think of excuses after being banned

Tbf they might have no need to post on the forums

3 Likes
4

Perhaps. I just think it’s funny all of this people with 0 posts are all being banned for apparently no reason

2 Likes
5

smurfs finally getting their commupence

6

I swear I read this kinda post from someone else over the weekend.Theres nothing anyone here can do to help…But Im sure you already knew this…Right OP?
Maybe stop cheating if you dont want banned?
Anyways,good riddance

1 Like
7

This could be a problem on blizzard cheating recognition thing, it wouldn’t be the first time. I don’t particularly believe this wave of bans though. I find it highly unlikely.

8

I’ve never really felt the need to post in the forums, but I’m just out of ideas. And I sometimes play Spotify, I don’t know if that could trigger the anti-cheat? I’m not upset that they banned me tho, I’m more upset that they don’t even have the decency to actually investigate. I understand a misplaced ban or suspension, but usually those get resolved with CS in a short time. Blizzard just doubled down and told me I was wrong, despite me not cheating.

1 Like
9

Some of A, mostly B. Someone who cheats is lying first to themselves, then to everyone else. And in some cultures, cheating is legitimized to an extent these days. I don’t need to name them, you know which ones I am talking about.

1 Like
10

Maybe you have some other app running in the background. Spotify doesn’t bring problems Im positive.

11

This is my first account on PC. I’ve only had one other account on Xbox.

12

what about faulty hardware. i saw a couple of posters saying thier mouse was acting up, like their right or left click not working right and registering as numerous fast lightning clicks like a macro or something. also do you use macros i think thats against the rules too

otherwise i dont have a clue. only thing you can do is keep on submitting to blizzard. they will probably close this thread too so i dont think anyone can help you

13

What is considered a macro now?

14

well on some mice their are software to make a macro. like for avoiding recoil in other games. no need to do that on overwatch tho lmao since no recoil

15

I use all default keyboard bindings and no macros. I know that’s not it. Maybe it’s an application running in the background I didn’t notice? I really don’t know.

16

Hey, I’m really sorry to hear this happened to you. This is obviously totally unacceptable and they should properly investigate. At this point they might want to issue a public apology for all the false positives and failing to help with customer support.

17

I see everyday people saying they’re not cheating when they get VAC banned on CSGO. Allow me to take this with a grain of salt. I’ve seen every creative excuse trying to create plausible deniability.

Most likely, the reason for such bans is the detection of a specific type of cheat that went undetected for enough time to propagate.

1 Like
18

This is the same excuses i’ve seen on other games were cheaters firts saying “git gud” to everyone they unfairly killed with cheats and then crying on the forums after getting banned…

2 Likes
19

I think you should really go through what programs you have installed. Like, what other games do you play?

20

ow has about 1 million active players if you are saying the anti cheat is broken then explain why only you out of all the other players was chosen for a false positive.
if the anticheat was wrong just 5% of the time it would create 50,000 people complaining about being banned.
the far more likely answer is you were actually cheating.

1 Like