General Error 0xE0010170

The 0xE0010170 is a bit of a new one. There is a similar error, 0xE0010160, which is a common one that we do see. This is usually tied with the graphics card or driver errors. As some general steps to try, let’s see if these may help:

  • Reset the driver settings and in-game settings.
  • Check for any video driver and windows updates.
  • Try uninstalling the video drivers using the DDU tool, then update the graphics drivers from the manufacturer’s website ( AMD | Nvidia | Intel ).
  • If on a laptop with a Nvidia graphics and switchable intel card, try switching to the intel graphics to see if this helps.
    1. Right click on the desktop, then go to the Nvidia control panel.
    2. Click on “Manage 3D Settings”
    3. Under “Program Settings,” locate Overwatch.
    4. Search for CUDA GPUs, and select the Intel Integrated Graphics.
    5. Test the game to see if it will launch.

If it continues, please include the DxDiag file. Copy and paste the text file created and paste it between two ~~~ like so:

~~~
DxDiag Here
~~~

If you have issues pasting here, use Pastebin and post the end of the link. (ie. 123456 for pastebin.com/123456)