Gameplay has become unplayable due to lag

Technical Support
#1

Only on overwatch am I getting lag of any kind.

Constant connection warning and random lag spikes for like 2-3 seconds.

I am on Wifi and have consistently 450 mbps up and 490 mbps down with 3 ping using speedtest.

Is anyone able to see what the cause might be?

Below is the info from Looking Glass:

TRACEROUTE:
traceroute to 89.36.66.168 (89.36.66.168), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.978 ms  0.963 ms  0.961 ms
 2  37.244.25.130 (37.244.25.130)  232.104 ms  232.186 ms  232.366 ms
 3  Blizzard Blizzard  1.351 ms  1.344 ms  1.383 ms
 4  137.221.66.34 (137.221.66.34)  1.602 ms  1.628 ms  1.629 ms
 5  137.221.77.82 (137.221.77.82)  8.074 ms  8.090 ms  8.093 ms
 6  137.221.65.19 (137.221.65.19)  7.975 ms  7.469 ms  7.453 ms
 7  137.221.79.34 (137.221.79.34)  7.496 ms  8.055 ms  8.069 ms
 8  .lonap-link1.hyper-optic.net (5.57.80.194)  9.009 ms  8.996 ms  8.968 ms
 9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *


12/09/2020 20:56:48 UTC
--------------------

PING:
PING 89.36.66.168 (89.36.66.168) 56(84) bytes of data.

--- 89.36.66.168 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2999ms



12/09/2020 20:56:48 UTC
--------------------

PING:
PING 89.36.66.168 (89.36.66.168) 56(84) bytes of data.

--- 89.36.66.168 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2999ms



12/09/2020 20:56:48 UTC
--------------------

TRACEROUTE:
traceroute to 89.36.66.168 (89.36.66.168), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  6.432 ms  6.406 ms  6.404 ms
 2  * * *
 3  * * *
 4  * * *
 5  * * *
 6  * * *
 7  * * *
 8  * * *
 9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *


12/09/2020 20:56:48 UTC
--------------------

MTR:
Start: Sat Sep 12 20:56:48 2020 Blizzard  1.|-- Blizzard    0.0%    10    0.3   0.3   0.3   0.5   0.0
  2.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0


12/09/2020 20:56:48 UTC
--------------------

MTR:
Start: Sat Sep 12 20:56:48 2020 Blizzard  1.|-- Blizzard                0.0%    10    0.2   0.2   0.2   0.3   0.0
  2.|-- 37.244.25.130                0.0%    10    5.4 196.7   5.4 278.0  97.0
  3.|-- Blizzard                10.0%    10    0.8   0.9   0.8   1.0   0.0
  4.|-- 137.221.66.34                0.0%    10    0.8   7.5   0.4  62.4  19.4
  5.|-- 137.221.77.82                0.0%    10    7.4   8.1   7.3  14.1   2.0
  6.|-- 137.221.65.19                0.0%    10   61.3  15.5   7.3  61.3  18.2
  7.|-- 137.221.79.34                0.0%    10    7.5  13.0   7.5  61.6  17.1
  8.|-- .lonap-link1.hyper-optic.net  0.0%    10    8.1   8.4   8.1   9.5   0.0
  9.|-- ???                         100.0    10    0.0   0.0   0.0   0.0   0.0


12/09/2020 20:56:48 UTC
--------------------
#2

Some of the test wasn’t able to communicate with you. However, this test is only run from the login server, so unless you can’t login, it won’t be much help. Instead, please use the WinMTR test suggested by the staff in the pins:

#3

3 posts were split to a new topic: Losty - high latency after patch