Game using cpu instead of gpu

Suddenly a few days ago the game started stuttering randomly and i couldnt figure out why until i noticed my gpu wasnt being used somehow. (both my monitors are plugged into my gpu and i have no video output going anywhere else) ive never had this issue before and it started with no update or anything of my knowledge. ive found a workaround and thats to run in border-less mode, but fullscreen mode will refuse to use any of my gpu while it sits at 1% idle and my cpu skyrockets to 70-90% obviously causing stutters. now to be fair i am fully surprised it can run at all on just the cpu and just have some stutters, but this doesent happen with any other game that i have found and is also extremely recent. im just making this in hopes it helps someone else as i dont have any energy to spend working with tech support as ive only had bad experiences. good luck. basic specs: win 10 pro, overwatch build 1.33.0.1 - 55290, nvidia gtx 1060 3gb with updated drivers non-overclocked, cpu: intel i7-8700k non-overclocked, 32gb ram all working.

just a note, i have made sure all my settings are to use my gpu to render if possible.

edit: i do have to mention i get about 1/2 to 2/3 the fps in border-less than i used to have in fullscreen, so its not a workaround id want to use much.

could be an issue in your nvidia control panel were physX is set to CPU instead of recommended (gpu)

This has been happening to me too lately. The stuttering. I have a brand new PC & it wasn’t happening before.

Do you have your graphics card set to prefer maximum performance in Nvidia control panel settings? Also try reseting your in game settings through battlenet, go to battlenet settings then game settings, then reset game options, it’s only going to reset your video and sound settings, it won’t mess with your controls. See if that helps.

how did u solve it?

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Please open a new thread regarding this issue in #technical-support for troubleshooting.

i dont check these forums much but i from what i remember it had something to do with when they released doomfist and the updates just messed up my game. was entirely on blizzards end because i havnt changed my setup since.