Game doesn't work on two computers

Bought the game on sale
Installed the game on my laptop. Whenever I click “Play” the game starts in fullscreen but as soon as it launches it closes, never getting past a black screen. Tried multiple solutions, including reinstalling the game and following all the instructions on the official page. Give it a week and try again. No luck.

 I then try to install it on my main computer today. Same issue. I reinstall it and try the reinstalling, razer chroma stuff and other stuff. I am distressed. Help?
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Did you follow the Razer Chroma instructions from this link?

This does sound like a Chroma issue as Nicole had mentioned. Be sure that we’re going through each of the steps in the link that was provided.