Game doesn't launch

Technical Support
#1

A window opens and then it crash. Same issue with diablo 3.

1 Like
#2

Same issue here. Maybe their login servers have crushed??

1 Like
#3

Hey ChatonChiot,

Have you tried any of these steps? If so, let’s get a DxDiag so we can take a closer look:

  1. Press Windows Key + R.
  2. Type DxDiag and press Enter.
  3. In the DxDiag window, click Save All Information.
  4. Name the file “dxdiag” and click Save
  5. Paste the DxDiag into a new post, select and highlight everything you just pasted, and hit the (</>) button. That’ll make the information much more readable.
#4

Hey, thanks for helping me.
I’ve tried those steps.

DxDiag :

#5

It looks like Razer Chroma is causing the problem. You can find some steps to fix that here.

2 Likes
#6

I unistalled the Razer SDK app and now it works like a charm. I mean i still have my Razer Synapse installed just without the SDK which i did not like at all tbh cause it changed my RGB settings. But thank you for your help.

#7

It worked.
Thank you very much.