Game DC Black Screen

[Holtbeast-11311]

Comp match, game didn’t quite D/c, but screen went black and got penalized for leaving the match when I didn’t

[Kaedi-11739]

If you are getting blackouts like this commonly, there are few things you can try that may help.

1. If you own any Razer peripherials, please make sure that you update to Razer Synapse 3. If that does not work, then manually uninstall the Razer Chroma SDK from Windows (you may leave the main Synapse program installed).
2. If your computer is running on an unsupported CPU such as an Intel Pentium Processor, you may want to check out this post from Lead Engineer Bill Warnecke.

@BillWarnecke

Hey there as a workaround if someone who is affected by this issue can add an additional command line argument to their Overwatch startup we want to see if this fixes the issue for you.

Note this is an advanced startup line, you’ll want to clear this line after testing. Changing startup options can lead to odd problems.

To set the command line, in the Blizzard Desktop client with Overwatch selected, choose Options > Game Settings. Find the Overwatch entry in the list, click the Additional command line arguments checkbox. In the textbox there add:

--tank_WorkerThreadCount 1

3. If neither of those steps apply to you, I strongly recommend checking out this support guide:

Black Screen in Overwatch 2 Without Crashing