Game crashing on launch

[SupuhGinguh-1402]

Hi,

Whenever I try to launch Overwatch, it just crashes on launch and gives me “The application encountered an unexpected error.” I’ve tried uninstalling reinstalling the game, uninstalling battle net and reinstalling, using the repaid tool, and I’ve updated my drivers.

The report ID is
7978CD2F-E73B-420A-8EA5-0DD5AC916B1F

Thanks for any help

[Nicole-1893]

Make sure your post includes a DxDiag, as forum members can’t read Blizzard’s proprietary codes.

Common Technical Issues and Solutions

What to do if you Need More Help Technical issues can be very frustrating to try to diagnose on your own. Fortunately we have both a helpful community and support staff who can help locate the problem with you. If you prefer to troubleshoot with the community/blue posters and see if anybody else is having similar issues, start a thread with this information: For all technical issues: Create a text copy of your DxDiag using these instructions. Once you have that made, open the file. You’ll ne…

[SupuhGinguh-1402]

Here’s a pastebin with the DxDiag.

------------------System Information------------------ Time of this r -...

[Kaldraydis-1147]

@SupuhGinguh-1402

7978CD2F-E73B-420A-8EA5-0DD5AC916B1F

Hey there,

This appears to be an audio related crash. Please be sure to uninstall the Nahimic software which may be labeled Asus Sonic Studio in the system’s add/remove programs menu.

I do hope the info helps. If there’s anything else you might need just let us know! Thanks for playing and enjoy the games!

[SupuhGinguh-1402]

Uninstalling the Asus Sonic Studio worked. Thanks!