Founder's pack missing

Founder’s pack is missing I’ve owned OW for 2+ yrs, contacted blizzard support about the issue, they said it’s on my license and that it should be available to play in OW2 but when i play OW2 neither Sombra or Doom’s skins shows up

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I have the exact same problem…

same over here, still haven’t got them and i got Overwatch for 2 or more years, bought the new pack with season pass etc before OW2 release… had serveral bugs where skins where missing at all, most of them are back bit still no sight of doom or sombra’s skin :^)