Let me preface this by saying I already did my due diligence and went through Blizzard’s Support system, attempting to report this bug. There are apparently some really irresponsible individuals working there (namely “Game Master Evrabbahgu”), who don’t even bother to read the first sentence of a support ticket, much less the whole thing. Waited 2 days, got one canned response of copy paste answer that had nothing to do with my issue. Decided to report here instead of continuing to wait.
I have double checked and this issue persists even now. Also I really don’t know what to say about a forum filter system that blocks even Overwatch’s own web address (Overwatch dot blizzard dot com) and tells me I can’t post links because I tried to include it in my post.
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Cannot login to forums for Overwatch. I normally use the Blizzard forums through my iphone on Safari (iPhone 6s/ iOS 15). It is updated to the latest version supported on my phone.
I have been logged in for a few months without clearing cookies, so I don’t know when the issue actually popped up, but it’s my suspicion it has something to do with the recent forum system update. Wouldn’t be the first bug it’s created on mobile. Nothing has changed on my phone for Safari prior to this (for thoroughness sake, I’ve even tried disabling the only extension I had installed, which didn’t help). For me, 2 days ago I cleared all Safari history and cookies and closed all tabs through the settings. This caused me to be logged out, so I tried to login to my account again while under the forums. Normally this is a login to the main Blizzard website, and the login status gets passed over to the forums automatically. However, now I’m repeatedly getting the 404 Not Found nginx page when I enter my login credentials.
I can back out of the forums and just goto the main Overwatch website (Overwatch dot blizzard dot com), then login there through the upper right corner drop down menu just fine. But as soon as I navigate to the forums through the left hand menu, my login status in the upper right disappears. When I tap the drop down menu, I’m shown the login button again, instead of my account name and picture. When I click the login button, under normal circumstances it just passover the logged in cookie status immediately to the forums without requiring me to enter my credentials again, but all I get is the same 404 nginx page. The same problem happens even if I try to navigate to the forums directly without logging in first, and THEN click the login button from the drop down menu while under the forums. As soon as I tap the blue “Login” button from the menu, I get taken to the same 404 page again.
I have repeatedly cleared all cookies and cache from Safari through the settings, in the only way available to me on iOS 15. Each time I am logged out as expected when I reopen the page, but I cannot login because the same 404 page will show up.
I have tested logging in to the forums through Firefox on my PC, and that has worked normally. I don’t have another browser to test on iOS, but there’s really no reason on my end why it would work for the main Overwatch website and not for the forums.
Update:
Besides the forum login issue, also just discovered that my “account settings” page on “account dot battle dot net” doesn’t load properly either now. It just shows the blue black background of the page when I try to open it, but never actually loads the rest of the page, making it impossible for me to manage my account on Safari on my phone.