Blizzard please. I’m sick of this happening and you doing NOTHING about it. If a teammate is unhappy with something you did, then goes into all chat and falsely accuses (and reports) you in attempt to convince others to report you should warrant a hefty penalty.
Example: Just finished a game where it was clear as day that the duo we had on our team was throwing. The teammates were upset with them, and so I said “just avoid them so you don’t get them next game”. I must’ve offended one of the two because he then proceeds to type in all chat “plz report JollyJohn for being toxic af and calling me racial slurs”
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So you want Blizzard to remove the report feature? To send someone to their home to monitor their keyboard presses?
WTH kind of post is this?!?
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This just happened to me. I was playing bastion. They accused me of feeding and ‘doing nothing’ I was waiting for an opportunity to setup. I was certainly NOT feeding. Oh and, this was in quickplay. Calm TF down or go play something else. Honestly.
And yes, i would like the report system entirely disabled until they can find a way to be fair about false reports. The automation is terrible.
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This is a big reason why I stream. I just report them and include a link to the stream with the time stamp of where they did this. I get many “Thank you” pop-ups when I log into the game. I highly suggest doing this to counter false reports as well as other users who are breaking the rules.
Huh? No, he wants the report system fixed. It is not rocket science, they could have a report system like literally every other game and call it a day and both of us would be happy.
But yes, in general, false reports probably should be punished just because of the abuse culture that has formed because of their inaction.
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They are. This has been stated many times.
There is a difference between saying something, and actually doing it. You can admit to false reporting here on the forums and not have action taken against you. The problem is that a false reporter would need to be false reported nearly one hundred (give or take, that is just the estimate people have come up with) times for them to be punished for it. Or stream yourself doing it, I guess.
I do. Though i don’t want to share it here.
I really don’t understand though why staff would look at the video proof and not lift the suspensions of people wrongly reported or people who were reported out of pure maliciousness.
I am not saying I don’t believe you guys, I do. It just seems like a really bad business move to allow your customers to be bandwagon bullied, then allow said bullies to abuse a system in order to get their target banned. And when the target of their abuse provides PROOF of what actually happened, to ignore it? That’s just wrong.
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By the terms of the CoC, while false reporting is mentioned, it is defined thusly
“falsely reporting another player with the sole intent of restricting their gameplay is also unacceptable”.
Also in another section is specifies, “Acceptable behavior is determined by player reports and Blizzard’s decision”.
So, basically they have two somewhat conflicting pieces of language in their terms. You aren’t supposed to false report, but whether something is a false report or not is determined by player reports. So… if enough people report it then it’s no longer a false report. Unless Blizzard says so.
Very nice clear policy you have there Blizz.
Did you get in trouble?
If you didn’t I wouldn’t worry. Compiled reports typically have to number very high in order for you to receive any type of disciplinary action.
Typically when I see “report x for z” my call is to think back to any point in the game when they may have been suspect. Typically in regards to throwing if they chose heroes that clearly didn’t fit or were purposefully playing stupidly. And if they said “report x for saying racial slurs” I only do so if I personally saw them. Then again that’s just me.
You seem to be an alright dude, so I wouldn’t worry about a couple of rando’s.
Why do you assume they were throwing? Did they pick dps when you were also dps? So why is it they are throwing, and you are not? Because they’re a duo?
Most people don’t report when people say “report so and so” unless someone left mid game.
And… reporting… does nothing. You occasionally get a popup when you log into game with the arbitrary “Thanks for reporting… quack quack, quack… we DGAF because we already have your money, have a nice day. QUACK!”
Something about the quacking makes me feel good.
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Blizz, a small indy company ran by ducks.
Makes me keep playing, if I do say so.
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They are customer service representatives paid to get through a certain number of claims per hour. They probably have 5 minutes per claim, tops. This is why they don’t even bother looking up your chat logs, or do a ctrl-F for a single thing taken completely out of context when you appeal. They are also trained to uphold every single automated account action because if they didn’t then people would question the automated system even more than they already do.
Threads like this need to be happening every day until Blizzard gets rid of their automated system. Knowing Blizzard, it will take a lawsuit from someone and the negative press behind it for them to put any money into improving the system, though.
I don’t know about that. I definitely see people on my team respond to the gang reporting on the other team. “Report so-and-so for throwing” from the other team and then a “I hate throwers” from my team. I started replying to them all, saying “If I didn’t see the offense myself, I’m not reporting” to try to keep others from gang reporting someone who I assume is innocent. I only report players on the other team if they are typing into match chat (abusive chat) or so obviously throwing I can see it (running in repeatedly to feed and waving/emoting, etc.).
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I remember when I first started gaming online, I played EQ2. Back then, when a user got suspended/banned they could just call SoE customer service and ask them what for… Games & customer service for games has really changed.
There should be a penalty for making false reports. People in voicechat can easily get everyone to report someone not in voicechat or doesn’t have a mic, make up reasons why to report, especially as you go to plat and above.
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Really?
When the opposite team cries that, my team will usually ask “why?” in match chat. Short conversation ensues and request is ignored, because it typically is a case of a dpser whinging that other people were also playing dps and didn’t switch, or an off meta character, which isn’t a reportable offence.
I’ve only been able to play on weekends lately, so there are a lot of young or drunk people in my games. May have some influence. I can’t remember if it was like that when I used to play during the week. I’m quite sure I’ve been falsely reported by the other team in the past though, based on a warning after a game where a stack lied about me.
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