It’s the worst automated report system I’ve genuinely ever seen. 0 oversight, 0 human interference, 0 accountability for false reports, 0 customer service, and 0 fall off for the punishment tier system.
First time my account got silenced, I had 0 toxicity, but figured maybe it was because I cursed in general after reading through trying to figure out why. Okay, nbd, I can not do that, it’s just a silence. Just moved on.
Then came a 2 week ban. Literally out of no where. I got a notification warning about it previously, was confused and made sure to be very careful. I either said nothing or was positive towards people, no toxicity. Still got the 2 week ban a few days later. Contacted CS who said suck it up and refused to give me chat logs.
Now, yet again, a couple months later, am sitting on a one month suspension on that account. Lost my level 5 endorsement. I’m tired of getting reported for literally nothing. Playing sombra (my main). Not “healing well enough.” Having bad games. Asking for help. Or just existing. Though about 80% of my games I say nothing at all.
This is so much worse than it was in ow1, I’m assuming because F2P just ups the ratio insanely of toxic, unhappy people.
I’m done. I’m going to fight fire with fire until I run out of accounts or until something changes in the system, so I’m just reporting anyone for literally anything.
Dps support? Report for gameplay sabotage & toxicity. Tank keeps running in solo? Sabotage & toxcitiy. Passive aggressively spamming voice lines? sabotage & toxicity. GGWP and it wasn’t a GG? toxic. QP, comp, I don’t care. Whatever gets the point across.
I’m done being a punching bag for a toxic community in this game after playing for 8 years, so if I’m going down over nothing then I’m taking people with me until they realize this is an annoying issue and actually do something about it. None of this automated garbage unless you catch people saying slurs/death threats. At least have a human review the others. If false reports are making you reach the threshhold, then they shouldn’t count. It’s not hard to take better care of your playerbase, and I’ve had it trying to figure out why I’m getting punished when I don’t even talk/type in the majority of my games.
But to all the people who report for playing sombra, you’ll never see the end of her just FYI.