it says my ping is 49 ms, but it feels like 100. sometimes when I use abilities they don’t even work, like they start but then cancel and I have to use it again. while walking I get a bit slow from time to time, and everything is noticeably laggy (ping wise)
this started a few days ago out of nowhere. i swear there is nothing that is draining my internet in any way for it to be like this. im also playing just fine on any other game. is it just my internet company?
Does moving feel sort of wobbly in game also when this happens? Like you get stuck in place for a second, then it corrects? Because the symptoms you described sound like packet loss. It could be your ISP, or it could be something between you and Blizz. If you post a WinMTR we might be able to figure it out. Blizzard Support - Running WinMTR
Yes, it happens sometimes. I did as you did, here are the results
(I had to remove the dots on some because they were links)
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 10.0.0.1 - 0 | 808 | 808 | 0 | 0 | 1 | 0 |
| 10.28.0.1 - 3 | 741 | 724 | 3 | 18 | 115 | 10 |
| 100.65.0.9 - 0 | 808 | 808 | 5 | 15 | 43 | 12 |
| No response from host - 100 | 162 | 0 | 0 | 0 | 0 | 0 |
| 10.20.1.165 - 0 | 808 | 808 | 5 | 17 | 44 | 14 |
| 201-174-234-121.transtelco net - 0 | 808 | 808 | 3 | 15 | 47 | 20 |
| 201-174-250-44.transtelco net - 0 | 808 | 808 | 5 | 18 | 110 | 22 |
| 201-174-255-7.transtelco net - 0 | 808 | 808 | 7 | 19 | 50 | 20 |
| eqix-ix-la1 blizzard.com - 0 | 808 | 808 | 10 | 19 | 55 | 22 |
| ae1-br02-eqla1.as57976 net - 0 | 808 | 808 | 68 | 84 | 239 | 79 |
| et-0-0-3-br02-eqch2.as57976 net - 2 | 760 | 750 | 64 | 106 | 3933 | 73 |
| be2-pe02-eqch2.as57976 net - 0 | 808 | 808 | 68 | 81 | 130 | 81 |
| chi-eqch2-ia-bons-04.as57976 net - 0 | 808 | 808 | 67 | 80 | 124 | 81 |
| 24.105.62.129 - 0 | 808 | 808 | 68 | 80 | 121 | 76 |
|____________|||||||
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Sounds like an ISP issue. Several times a year, my isp conks out for a week and my 30ms goes up to 200
oh no, have you found a way to fix it?
You just have to wait
You can forward these results to your ISP, so they are aware of the issue, but that’s the extent of what you can do as a customer.