Failed to earn Contenders Bastion or Reinhardt skins?

Hi.
I watched almost all of the streams and I earned Bastion a week ago with no problems. But I never received Reinhardt. I am 100% sure that I saw green dot during stream and there was no malfunction on internet. I hope to receive the skin soon.

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I got the Bastion skin but not the Reinhardt one. I watched these streams

  • Monday, March 29th @ 7:00 PM - :us: - Tournament 1 Day 1
  • Tuesday, March 30th @ 3:00 PM - :eu: - Tournament 1 Day 2
  • Tuesday, March 30th @ 7:00 PM - :us: - Tournament 1 Day 2
  • Yesterday 15:00 - :eu: - Tournament 1 Day 3
  • Yesterday 19:00 - :us: - Tournament 1 Day 3

And maybe some others, but i dont remember exactly, definitely enough hours.

Bastion was no prob but still no rein skin and I prob watched 20-25 hours past bastion.

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Same here and I see a LOT of people having a similar issue on Twitter - got the Bastion skin, then watched at least 4-5 EU streams and a few from AU and NA - no Rein. I use Chrome, tried Brave for one stream, always had the green dot, always logged in, never muted - still no Rein. Not sure which streams they were exactly, but for sure the ones below, probably missing one or two:

  • Monday, March 29th @ 8:00 PM - :eu: - Tournament 1 Day 1
  • Tuesday, March 30th @ 1:00 AM - :us: - Tournament 1 Day 1
  • Tuesday, March 30th @ 1:00 PM - :kr: - Group Stage Week 2 Day 2
  • Tuesday, March 30th @ 9:00 PM - :eu: - Tournament 1 Day 2
  • Wednesday, March 31st @ 1:00 AM - :us: - Tournament 1 Day 2
  • Yesterday 21:00 - :eu: - Tournament 1 Day 3
  • Today 01:00 - :us: - Tournament 1 Day 3

Is there a way to retroactively apply the skin? Would hate to be missing just that one, I have all the previous releases.

I did have a buddy who missed all of week one and most of day 1 and still got both skins by the end of the Korean stream the second day. It may have something to do with getting Bastion week 1 and not being able to get him week 2. Good Luck everyone!

I must have reached nearly 20, and the website (apart from the first streams showing an error in the early minutes) always worked properly for me. Watched several streams from start to end, and still nothing.
:worried:

PS: Got Bastion as soon as I had the amount required. Reinhardt is the one missing!

Failed to earn Reinhardt skin only!!! Help!!

Same with me, I got the Bastion skin, then watched every EU stream and dipped a little bit into AU, KR and NA, but I still havenā€™t got the Rein skin. I watched on Chrome and Safari (the Iphone browser), always had the green dot there and I was always logged in. Iā€™ve never had problems recieving any skins besides this one. Iā€™m not sure which streams of KR, AU and NA I was in but like I said i was on every stream of EU. Iā€™m located in Germany and play on the EU servers.

  • Monday, March 15th @ 11:00 AM - :kr: - Group Stage Week 1 Day 1
  • Tuesday, March 16th @ 11:00 AM - :kr: - Group Stage Week 1 Day 2
  • Thursday, March 18th @ 9:00 AM - :australia: - Regular Season Week 2
  • Thursday, March 25th @ 9:00 AM - :australia: - Regular Season Week 3
  • Monday, March 29th @ 7:00 PM - :eu: - Tournament 1 Day 1
  • Tuesday, March 30th @ 12:00 AM - :us: - Tournament 1 Day 1
  • Tuesday, March 30th @ 8:00 PM - :eu: - Tournament 1 Day 2
  • Wednesday, March 31st @ 12:00 AM - :us: - Tournament 1 Day 2
  • Yesterday 20:00 - :eu: - Tournament 1 Day 3
  • Thursday - :us: - Tournament 1 Day 3

Thank you for making this thread btw :slight_smile:

I watched all of these streams and got only bastion! I watched more than 10 hours and the skin didnā€™t drop on my account. So i tried blizzard support tooā€¦ i made sure ro reload the page and make sure the green icon and the reward messages were there

  • Monday, March 29th @ 2:00 PM - :eu: - Tournament 1 Day 1
  • Monday, March 29th @ 7:00 PM - :us: - Tournament 1 Day 1
  • Tuesday, March 30th @ 7:00 AM - :kr: - Group Stage Week 2 Day 2
  • Tuesday, March 30th @ 3:00 PM - :eu: - Tournament 1 Day 2
  • Tuesday, March 30th @ 7:00 PM - :us: - Tournament 1 Day 2
  • Yesterday 15:00 - :eu: - Tournament 1 Day 3
  • Yesterday 19:00 - :us: - Tournament 1 Day 3

I got the Reinhardt skin (!), but DID NOT GET THE BASTION! I know, it doesnā€™t make any sense, i even tried switching region to america/asia in battle.net - no Bastion, Reinhardt unlocked. It shouldnā€™t be possible, clearly some kind of a bug.

Iā€™ve watched these streams below (using Brave, ā€œBrave Shieldā€ (built-in ad blocker) turned off on contenders page):

  • Tuesday, March 16th @ 1:00 PM - :kr: - Group Stage Week 1 Day 2
  • Thursday, March 25th @ 11:00 AM - :australia: - Regular Season Week 3
  • Thursday, March 25th @ 1:00 PM - :kr: - NEW! OWL Community Experimental Play Exhibition Matches
  • Monday, March 29th @ 1:00 PM - :kr: - Group Stage Week 2 Day 1
  • Monday, March 29th @ 8:00 PM - :eu: - Tournament 1 Day 1
  • Tuesday, March 30th @ 1:00 AM - :us: - Tournament 1 Day 1
  • Tuesday, March 30th @ 1:00 PM - :kr: - Group Stage Week 2 Day 2
  • Tuesday, March 30th @ 9:00 PM - :eu: - Tournament 1 Day 2
  • Wednesday, March 31st @ 1:00 AM - :us: - Tournament 1 Day 2
  • Yesterday 21:00 - :eu: - Tournament 1 Day 3

Hi I have not earned my Reinhardt skin even after watching enough of the streams ( i do have the bastion skin but not the rein)

These are the streams iv watched :

The country Iā€™m located in is Malta. As far as I know it was always a Green Dot

Hello, after watching streams constantly I received Contenders Bation but my Reinhardt skin is not appearing please fix this, thank you.

I watched all of the above, using Google Chrome over Wifi on a mobile phone, and having the broadcast fullscreened to avoid timing out (as well as refreshing every break/if it lagged for more than 2 mins. No skins yet.

Yes to green dot, yes on contenders website, yes cookies/cache cleared, US region.

I have watched these streams on Google chrome on the direct website I received Contenders Bastion but no Reinhardt.

  • Thursday, March 25th @ 6:00 AM - :kr: - NEW! OWL Community Experimental Play Exhibition Matches
  • Monday, March 29th @ 6:00 AM - :kr: - Group Stage Week 2 Day 1
  • Monday, March 29th @ 1:00 PM - :eu: - Tournament 1 Day 1
  • Monday, March 29th @ 6:00 PM - :us: - Tournament 1 Day 1
  • Tuesday, March 30th @ 6:00 AM - :kr: - Group Stage Week 2 Day 2
  • Tuesday, March 30th @ 2:00 PM - :eu: - Tournament 1 Day 2
  • Tuesday, March 30th @ 6:00 PM - :us: - Tournament 1 Day 2
  • Yesterday 14:00 - :eu: - Tournament 1 Day 3
  • Yesterday 18:00 - :us: - Tournament 1 Day

Hi,
I watched all streams after March 16. I got the Bastion skin, but didnā€™t get the Reinhardt one.
I was watching on my PC, on the Contenders website, the green dot was on, the stream was not muted and I didnā€™t open any other tabs during the streams. Iā€™m using Google Chrome, cleaned all the cookies and I was logged in to my account. Iā€™m in the Netherlands and never had problems with getting skins or tokens before.

I earned my Bastion skin, but not my Reinhardt skins.

I watched on PTP Contenders Homepage | Contenders

Everything was watched on PC using Firefox. The Streams I watched:

  • Monday, March 29th @ 11:00 AM - :eu: - Tournament 1 Day 1
  • Monday, March 29th @ 4:00 PM - :us: - Tournament 1 Day 1
  • Tuesday, March 30th @ 12:00 PM - :eu: - Tournament 1 Day 2
  • Tuesday, March 30th @ 4:00 PM - :us: - Tournament 1 Day 2
  • Yesterday 12:00 - :eu: - Tournament 1 Day 3
  • Yesterday 16:00 - :us: - Tournament 1 Day 3

I double checked to make sure I had the green dot each stream.

Not for contenders, but I also watched the Experimental Card Tournament and recieved 0 OWL Tokens. That I watched on youtube with a connected account, not on Overwatch League.

UPDATE 4/2/21
Already got my Echo skin for April. So I know it wasnā€™t a tech error on my end.

UPDATE 2 4/2/21 PM
Already got my Brigitte skin for April.

I donā€™t remember how many games Iā€™ve watched but it was around 5 or 6. After the first game I received the Bastion skin with no issues. However, Iā€™ve been watching games since then and still havenā€™t gotten the Reinhardt skin.

Wait what skins? I havenā€™t been following the game recently.

Hi, iĀ“ve earned the bastion skin on the first stream that i saw but i did not get the reinhardt skin.

This are the streams that i saw:

  • Monday, March 29th @ 2:00 PM - :eu: - Tournament 1 Day 1
  • Monday, March 29th @ 7:00 PM - :us: - Tournament 1 Day 1
  • Tuesday, March 30th @ 3:00 PM - :eu: - Tournament 1 Day 2
  • Tuesday, March 30th @ 7:00 PM - :us: - Tournament 1 Day 2
  • Yesterday 15:00 - :eu: - Tournament 1 Day 3
  • Yesterday 19:00 - :us: - Tournament 1 Day 3

I made sure that the green dot was there and i always saw the streams from the website of contenders and from edge that has always worked for me.

Iā€™ve earned bastion skin, but not Reinhardt.
I watched these streams:

  • Monday, March 29th @ 2:00 PM - :eu: - Tournament 1 Day 1
  • Monday, March 29th @ 7:00 PM - :us: - Tournament 1 Day 1
  • Tuesday, March 30th @ 7:00 PM - :us: - Tournament 1 Day 2
  • Yesterday 15:00 - :eu: - Tournament 1 Day 3
  • Yesterday 19:00 - :us: - Tournament 1 Day 3

all on the contenders website and with the green dot.