Just as a quick note everyone, I do believe the problem with earning Reinhardt skins has resolved for most users based on the reports I have seen, so I will be getting this topic closed to help keep things organized.
If you need help with earn the Echo or Brigitte skin please continue to follow my primary streaming rewards guide thread for updates and PLEASE make sure to work through the troubleshooting steps I have listed there. It is very important and can help often resolve any common issues.
Secondly, I will be starting a separate topic for those who are missing Echo (the 7-hour skin for April), but already earned Brigitte (the 15-hour skin) and will be collecting very specific information from users for that issue.
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Hey everyone, I am starting this separate thread to survey anyone who so far has not yet earned the Overwatch Contenders skins for Bastion and Reinhardt from the March Overwatch Contenders streaming promotion. This topic is for my feedback purposes only. I do not work for Blizzard! So I can’t and won’t promise that Blizzard will be able to use this list to help correct any outstanding issues for any user. It is my goal to get a better understanding of any persistent issues that can help prevent this problem from happening to you or anyone else for the future skins being offered. Your assistance is greatly appreciated on this.
VERY IMPORTANT! PLEASE CONFIRM YOU STILL DO NOT OWN THE SKINS!
With the exception of Overwatch League tokens, no streaming drop provides any type of notification when you log onto Overwatch and you will NOT see the icon labeling those skins when you receive them so please go into your hero gallery, click on either Symmetra or Mercy and check the skins for that hero, they will be labeled “CONTENDERS HOME” and “CONTENDERS AWAY” and will be Epic grade skins listed just below any Overwatch League skins you may already own for that hero.
(Note this is an old gif from the October promotion for Symmetra and Mercy)
VERY IMPORTANT! PLEASE CONFIRM YOU ONLY WATCH ON THE CONTENDERS WEBSITE!
Remember to earn Overwatch Contenders skins you must have watched the broadcasts on https://www.overwatchLeague.com/en-us/contenders. Watching directly on the YouTube page for Overwatch Contenders does not count! There is no direct-rewards stream available yet for Overwatch Contenders on YouTube (this is a feature still being tested and currently only available for the Overwatch League broadcasts).
Furthermore, please remember that the first broadcast of the March schedule, the Australia week 1 group matches, didn’t count due to an error, and the hours required were reduced from 7 to 3 and 15 to 10 hours appropriately. Also remember, all China broadcasts do NOT count for streaming rewards as that is not streamed from YouTube. Right now I am specifically focusing on potential issues during the European and North American matches from March 29th to March 31st.
FOLLOW THESE INSTRUCTIONS IF YOU ARE MISSING A SKIN
If you failed to earn either the Bastion or the Reinhardt Overwatch Contenders skins, I would greatly appreciate your participation in reporting in this thread with the following information:
Which streams did you watch? You don’t have to specify exactly how much you watched on each, but please specify which of the eligible streams you did attempt to watch to earn these skins.
March 2021 Rewards Eligible Schedule
- Monday, March 8th @ 4:00 AM - - Group Draw Show (no matches, not rewards eligible)
- Thursday, March 11th @ 8:00 AM - - Regular Season Week 1 ERROR - Do not rely on this broadcast for hours counted!
- Monday, March 15th @ 3:00 AM - - Group Stage Week 1 Day 1
- Tuesday, March 16th @ 3:00 AM - - Group Stage Week 1 Day 2
- Thursday, March 18th @ 1:00 AM - - Regular Season Week 2
- Thursday, March 25th @ 1:00 AM - - Regular Season Week 3
- Thursday, March 25th @ 10:00 AM - - NEW! OWL Community Experimental Play Exhibition Matches
- Monday, March 29th @ 3:00 AM - - Group Stage Week 2 Day 1
- Monday, March 29th @ 5:00 PM - - Tournament 1 Day 1
- Monday, March 29th @ 10:00 PM - - Tournament 1 Day 1
- Tuesday, March 30th @ 3:00 AM - - Group Stage Week 2 Day 2
- Tuesday, March 30th @ 6:00 PM - - Tournament 1 Day 2
- Tuesday, March 30th @ 10:00 PM - - Tournament 1 Day 2
- Wednesday, March 31st @ 6:00 PM - - Tournament 1 Day 3
- Wednesday, March 31st @ 10:00 PM - - Tournament 1 Day 3
What troubleshooting did you attempt to complete? This step is very important! Please take the time to specify if you completed any steps of troubleshooting throughout the month. You can reference my streaming troubleshooting guide (click here) for key steps I have recommended to sort out issues with rewards. Please also specify if you frequently saw the “red light” next to the sign-in confirmation prompt below the web player.
What is the resident country your Blizzard account assigned to? Check this at account.blizzard.com. I ask for this because some countries are not eligible to earn these rewards including possibly some that are not specifically listed in the official rules of the promotion. Please do not provide any specific location or personal information otherwise (as this is a public forum), only your country if you do not mind.
Please avoid posting more than once and please avoid any insults, death threats, or spamming ideas on how to improve the stream. Please provide constructive suggestions in my main thread instead. Thank you for your cooperation. Once again, I do not work for Blizzard (learn more about the forum MVP program here), and I am just looking to help in any area where i can.