Error code identification

Technical Support
1

Error Code: F0CEEF8F-80DC-4261-83E0-28B13210A39E

My game has been crashing intermittently for about half a year now, and is getting more frequent. I have attempted all the easy fixes I know to attempt to fix this. I have checked the integrity of my game and windows file, I used the windows memory checker, cleaned my PC and a few other minor things.
I use a GTX 960, and I’m begging to think that the crashes are caused by some hardware issue. Identifying this crash code would help me greatly.

One weird piece of information: the game seems to crash more consistently when I’m running any background processes. However, no other games crash on my PC.

edit:
Thank you! I submitted my ticket. Last ticket I submitted I didn’t hear back from. Any predicted eta?

1 Like
2

When you are crashing to where the Blizzard Crash Handler app appears, this is often due to outdated drivers or a conflicting program. Please follow these steps first if you have not already.

If nothing helps, please go ahead and start a web ticket and share those crash errors in the ticket. Please also remember to add your system files so that Blizzard can learn about your computer quickly.

Obtaining System Files: Blizzard Support - Obtaining System Files

Starting a web ticket: Blizzard Support - Contact Support

4

B5380D5E-0DA8-44BE-AE96-F9D8AA272AF4 help please

5

14397161-DB85-45AD-AFDB-52B86A44DBC5
i keep getting this , what does it mean ?

6

Please don’t necro a 10-month-old thread. Submit your error code in a ticket.