Error code -1002

I have no bans on my account, but error code -1002 keeps popping up every day, changing between banning me from voice chat, or text chat. It’s been going on for a year now and support has been unable to help via Twitter, please help, it’s not a issue on my Wi-Fi end.

Twitter and the forums are not direct contacts for account issues. You would need to use the ticket system if you have questions about a ban.

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I don’t HAVE a ban and I don’t know how to make a ticket,

https://us.battle.net/support/en/help/product/overwatch/907/1091/solution

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Im with you on this I have the same issue and its annoying that no one has helped still

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