Enter the security code from your authenticator

Technical Support
1

I try to log into my battlenet account but it gives me this message. What “security code”? If its the 6 digit code thats sent to my e-mail I didnt receive one. So what now?

2 Likes
2

Hello BrosBe4Foes!

To access the code it’s asking for, in your authenticator app, tap “Enter code manually” at the bottom of the screen. You should be shown a circular countdown timer with an 8-digit code in the middle. That’s the security code in question, valid until the timer runs down and resets to a new code.

Best of luck in your adventures :slight_smile:

3 Likes
3

What Authenticator App? I never activated that function.

4

It appears to have been activated today. If you did not do this, then your account may have been compromised. Please contact a game master through our support system to address this:

Account compromise report