Emergency please help

this current account is gone and it said it never existed! I got spam emails containing my security code and suddenly I can’t log in.

I luckily had the forums as a fast link on chrome and the account is here only so I’m making a post ASAP!

Help blizzard

Contact the Blizzard customer support asap maybe use ALT if you have to

4 Likes

this account doesn’t exist for some reason anymore and I’ll try to contact them rn!

It shows it exists for me when I search you on the scoreboard, maybe someone stole your account somehow.

3 Likes

I can’t log in or change my password it just says account not found… wth is going on?

Start here to begin your account recovery process:

https://battle.net/account/support/login-support.html

It says account not found? what the hell is going on?
I tried sending an email but I did not get any confirmation email of my ticket being submitted.
I can’t do anything no logging in no recovering my account through the recovery process…

pretty sure my account is hacked for some odd reason?

Start a web ticket with Blizzard Customer Service and prepare a digital copy of your photo ID. They can recover your account from there.

https://us.battle.net/support/help

They changed the account name and whatever but I still can’t access it? When I try to do forget password I get an orange triangle and get sent back… this is absurd.

You do not need to sign in to start an account recovery support ticket.

I know but I still do not have access…

After reviewing your recent restoration request, we have reopened your Battle.net Account.

During our review, we:

  • Reset your Battle.net Account password
  • Reset your BattleTag
  • Changed your secret question and answer.

Okay you reset my password reset my battletag and changed ny secret question and answer…

How do I get access now? I tried doing the change my password but when requested I get a big orange triangle and the option to back to battle.net account management.

So now what?

If you already did the password reset, your password should already be changed.

But I didn’t reset anything? I can’t access the forgot my password either?