this current account is gone and it said it never existed! I got spam emails containing my security code and suddenly I can’t log in.
I luckily had the forums as a fast link on chrome and the account is here only so I’m making a post ASAP!
Help blizzard
Contact the Blizzard customer support asap maybe use ALT if you have to
4 Likes
this account doesn’t exist for some reason anymore and I’ll try to contact them rn!
It shows it exists for me when I search you on the scoreboard, maybe someone stole your account somehow.
3 Likes
I can’t log in or change my password it just says account not found… wth is going on?
It says account not found? what the hell is going on?
I tried sending an email but I did not get any confirmation email of my ticket being submitted.
I can’t do anything no logging in no recovering my account through the recovery process…
pretty sure my account is hacked for some odd reason?
Start a web ticket with Blizzard Customer Service and prepare a digital copy of your photo ID. They can recover your account from there.
https://us.battle.net/support/help
They changed the account name and whatever but I still can’t access it? When I try to do forget password I get an orange triangle and get sent back… this is absurd.
You do not need to sign in to start an account recovery support ticket.
I know but I still do not have access…
After reviewing your recent restoration request, we have reopened your Battle.net Account.
During our review, we:
- Reset your Battle.net Account password
- Reset your BattleTag
- Changed your secret question and answer.
Okay you reset my password reset my battletag and changed ny secret question and answer…
How do I get access now? I tried doing the change my password but when requested I get a big orange triangle and the option to back to battle.net account management.
So now what?
If you already did the password reset, your password should already be changed.
But I didn’t reset anything? I can’t access the forgot my password either?