Disconnecting Issues

I understand that others have posted connection problems but can we please not get penalized for it? I had my first disconnect earlier and having to wait 30 minutes with 50 lesser SR for a problem that is literally out of our control is UNFAIR.

Edit: Tried again now I’m banned for queuing for another 2 hours. This how you treat your players? Thanks Blizzard.

5 Likes

Woah, I just made that exact comment in another thread!
I mean, I understand the loss of SR to reduce rage-quitters but when its found to be a known problem caused their end it’d be cool of them to credit it back.
I don’t even play comp most nights, but I get that this has to hurt - kinda sucks being penalized for an issue caused at the other end :slightly_frowning_face:

3 Likes

Unfortunately they can’t award SR back to you if they wanted to. It’s best to avoid Comp if you’re disconnecting a lot until they post that the issue is resolved.

Hi! Same here. I got penalized because I got DC from Quick Play like 5 times and each time, the servers take very long and multiple attempts before allowing me log in again. Some of the players I met in game experienced similar situations. Obviously a server issue. Its really unfair that we get penalized while Blizzard have yet to resolve it or announce server difficulties.

Just want to note that discussion of game rules/policy isn’t supposed to happen in Tech Support, so you might be best served moving this thread to General so it doesn’t get locked. :slight_smile: