Can we talk about the random disconnects during games? I’ve been disconnected many times because of server failures NUMEROUS times and I now have lost so many games and been banned for 8hrs because of it. I am not the only person affected by this and I am not able to fix it. I have tried multiple fixes with verifying files, restarting wifi, flushing dns etc. nothing helped. I have been on multiple win trends and now have lose a bunch of sr in all because of it. Can this dev team PLEASE fix this issue and unban me? I legit cannot do ANYTHING about these disconnects, it disconnects me and it reconnects after 1min MAX, it shows me the loading screen and says “failed to connect to game server”. Help and unban me dev team.
32 Likes
Overwatch applies the same penalty to players who disconnect or leave from matches, regardless of reason or fault. These penalties cannot be overturned. You can read more about that policy here: Leaver Penalties and Technical Issues.
There’s no official assistance available for connection issues anymore. If you’re disconnecting, your options are to try another network (like a hotspot or VPN), or consult with your ISP about checking any networking equipment they lease to you and/or their network.
If you have feedback about the penalty system as a whole, post it somewhere that Blizzard will collect it, like Competitive Discussion or General Discussion.
Edit: Just FYI, I don’t work at Blizzard, I’m a forum volunteer notifying you of the current policies.
1 Like
It’s not just a me issue though, it’s happening to plenty of other people too? I have a friend in NA (I’m in Europe) that it happens to him as well, I also have other friends in the eu that have the same exact problem as me. I mentioned it one time in a comp game and other people in the game have agreed and said the servers have been having issues since the mid season patch, before the mid season patch everything was fine. This is a game server problem.
15 Likes
Blizzard has a team constantly monitoring for disconnects and server issues at the Google datacenters. If they find a widespread issue, they usually address it via the social channels or on the Bnet launcher. However, since Blizzard doesn’t offer troubleshooting for connection issues, they also discontinued the contact channels for that topic.
no bc i am going through the same thing, it never happened to me before and now im just getting kicked for no reason . my ping is fine and fps idk what to do tbh.
i also talked with the internet company and they said that everything is fine so idk what to do tbh. never happend to me before and i just keep getting banned.
also when i play and im in discord or like listen to songs nothing else gets disconnected but ow, also i tried playing other games and this havent happened in any other game. so keep your head up i really dont think its connections issues.
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SAME!! my internet is fully connected and works perfect, good ping etc, just random disconnections!
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another check i did - my ping spiked really high to like 400ms but the game didnt disconnect. plesae someone fix it
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This is definitely not an isolated issue. I play on OCE servers, have great internet (connected via ethernet), a good PC, and yet I am plagued with random disconnects or lag spikes, which then results in 300ms+. Restarting my client usually fixes this.
I just entered a comp game with 600ms. The client was being super slow before, so I should have read the writing on the wall. I tried to restart my client shortly after the round started, which usually takes me a minute or so. However, this time was a bit longer because it took forever to connect to the server when booting it back up. When I finally joined back , I found that I had been suspended for leaving the game, resulting in a loss, and a hard loss at that (-40%, go figure).
I do not have this issue in any other game. I have tested this during a match, while the issue is occurring, and my connectivity to other games is absolutely unaffected while I suffer this problem within OW.
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The server is not working. Its a big problem for all players. We cannot play like this. Please solve this problem.
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Same here, fiber connection and the same problem as you guys have. Consistent random Disconnects only in Overwatch. Everything else works perfectly fine.
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This past week, Monday to Saturday (i.e., 6/1/26-6/6/26), I’ve had terrible disconnect/lost connection (LC) issues while in game. I’ve checked my WiFi and it is working perfectly, unplugged n plugged it even and matches have just been pretty laggy. Yesterday (6/6/26), I was/had disconnected/lost connection twice, though my WiFi was working, in a span of 10 or so minutes. So, it is definitely widespread issue.
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Having the same crashing issue. Mostly toward the last seconds of a game. I have uninstalled and tried to reinstall all elevendy billion gigs of a game. No resolve. It’s been happening for over a month
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This has been documented for many seasons with no response from Blizzard, even when a thread got thousands of views and hundreds upon hundreds of people chiming in.
It’s not an isolated issue. It’s ignored and brushed off.
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This sucks to see you gaslighting them like this. I came here because I’m having the exact same problem. First off, my internet is fine; this is not an ISP problem. I have been disconnected from 6v6 competitive 3 times in a row. But guess what, I can go play quick play while I wait for the suspension to be over. So how is that an ISP problem? I do quick play, wait it out, go back into 6v6 ranked, and boom, disconnected. Longer suspension. So then I load an entirely different game, and it works perfectly online. This is going to get my account banned and i’m doing literally nothing wrong. 10 years of never disconnecting a game.
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NZ here, servers are screwed. Can’t even login after last DC
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yup I keep getting kicked from games mid match when it’s never happened before. I could understand once or twice like maybe its my internet but its been every day for a couple days now and only when I’m playing overwatch. It will kick me then login and put me back in the same match but it will kick me again a minute later and then I’m penalized for it. I know it’s not my internet since this literally never happened before and it doesn’t happen to anything else either.
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For the past days servers barely work, I’ve been part of MULTIPLE games where MULTIPLE players were kicked out of match bc of disconnect issues, and even though I’m a qp warrior it just sucks to be suspended over something i have no control over
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I’m confused. So if they’re not looking at these forms, and they don’t accept any other form of direct communication, how are players like myself supposed to alert them to this issue? I’ve had the same disconnecting issue and like these other people have already tried the troubleshooting steps and have not had the same issues with any other online game.
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it’s honestly heartbreaking, because you know most streamers i watch don’t seem to have any issues whatsoever. the only hope is that the new season fixes it.
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I’m sorry but genuinely what is your purpose? You’ve responded to the same problem easily over a hundred times now from different people complaining about being disconnected. I don’t know if they are paying you but your answer is basically “nah blizzard cant do anything wrong their game is perfect, you’re the one at fault.” Like does everything you read fly over your head? Your response just isn’t necessary when you just add nothing or just lie.
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