As for the missing Top 500 player icons and sprays, that is unfortunately not a bug as those are no longer obtainable in Overwatch 2 since they have been replaced by player titles. I’ll link the post explaining it here for anyone else who wants to read about it: Competitive CTF Top 500 icon - #7 by Brigitte-11594. It’s disappointing, but it seems the Devs have made up their minds.