Didn't received the skin

Hello!
I didn’t get the new skin on Zenyatta.
In last minutes of this event, I find the game. And in this game I need only 1 star for this skin. After game I didn’t received it. Please help me!

Bonsoir Le même problème pour celui de Lucio la semaine dernière :frowning:
Toujours pas reçu a ce jour…