Currency retrieval BUG

I play OW on an Xbox series s and recently saw my currency for both coins and credits just be put to zero without any reason. I had about 1500 credits and just over 1000 coins and it’s all gone without me purchasing a single thing. I have restarted my game multiple times, uninstalled and reinstalled and even restarted my Xbox multiple times, all to no avail. The chat has a message pop up that it had trouble retrieving my currency balance and that I need to restart my Overwatch client, which the best that I can do is close the game and restart the console, but that doesn’t help. So what can I do to fix it?