We are seeing reports of Overwatch crashing on computers with AMD Ryzen CPUs.
To prevent this crashing on your Ryzen system, please update the BIOS to the latest version using the files and procedures found on the motherboard manufacture’s website.
If you need help figuring out which motherboard you have, please follow the steps below:
Windows 10 & Windows 8
-On the Windows Desktop screen, press Windows key + X to open the Power User Task menu. -Select the Run option in the menu. -In the Run text field, type msinfo32 and press Enter.
Windows 7 and earlier versions
-Open the Start Menu. -Click on All Programs > Accessories > System Tools, then select the System Information utility.
One you have this information, go to your motherboard support page on the manufacture’s website, and locate the newest BIOS there.
The BIOS and chipset drivers are the links between the hardware and the operating system. Updating to the latest software ensures users have the latest performance and stability enhancements for the platform.