Contenders Echo skin has duplicated into *the void*

[Kaedi-11739]

Hey there, I am collecting specific information from users with this problem in this thread.

Contenders Skins: Missing Echo but got Brigitte? Post here!

Hey everyone, I am actively investigating an issue I have seen reported frequently on the forums, Reddit, and social media where some users who have been watching Overwatch Contenders this month are not earning the 7-hour Echo skin but successfully earning the 15-hour Brigitte skin. If you have earned Echo, but not Brigitte. Please do not report in this thread. Instead continue to keep watching and if necessary follow the troubleshooting steps listed in my master Overwatch Streaming Rewards Gui…