Constant disconnects


#1

I have a problem that I get constant disconnects for the game server, I tried everything from the other posts. I also run WinMTR here is the result

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
dlinkrouter - 1 359 356 0 1 58 2
217.153.67.209 - 2 356 352 5 8 58 6
ae-2.fra2027-ex1.gtsce .net - 1 367 366 14 19 248 15
pr01.eqfr5.blizzardonline .net - 1 360 357 15 18 290 17
ae1-br01-eqfr5.as57976 .net - 1 364 362 15 21 258 20
et-0-0-2-br01-eqam1.as57976 .net - 2 348 342 22 31 323 31
No response from host - 100 75 0 0 0 0 0
No response from host - 100 75 0 0 0 0 0
No response from host - 100 75 0 0 0 0 0
No response from host - 100 75 0 0 0 0 0
No response from host - 100 75 0 0 0 0 0
No response from host - 100 75 0 0 0 0 0
No response from host - 100 75 0 0 0 0 0
No response from host - 100 75 0 0 0 0 0
No response from host - 100 75 0 0 0 0 0
No response from host - 100 75 0 0 0 0 0
No response from host - 100 75 0 0 0 0 0
No response from host - 100 75 0 0 0 0 0
No response from host - 100 75 0 0 0 0 0
No response from host - 100 75 0 0 0 0 0
No response from host - 100 75 0 0 0 0 0
No response from host - 100 75 0 0 0 0 0
No response from host - 100 75 0 0 0 0 0
No response from host - 100 75 0 0 0 0 0
No response from host - 100 75 0 0 0 0 0
No response from host - 100 75 0 0 0 0 0
No response from host - 100 75 0 0 0 0 0
No response from host - 100 75 0 0 0 0 0
No response from host - 100 75 0 0 0 0 0
No response from host - 100 75 0 0 0 0 0
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

I was not able to play for 6 minutes because I got diconnected. Every time I play I can be in game for couple minutes (< 10minutes) and I got kicked. I paid for the game that I cannot play this is unacceptable. Please fix it somehow.

Premisses

  1. I don’t have problem with any other games only Overwatch
  2. It’s not my network I checked it twice already with people from internter provider
  3. I have no other programs opened

I tried:

  1. Reinstalling the game
  2. Reintalling Windows
  3. Flushing DNS and releasing IP
  4. Router changes (tested on 3 different routers)
  5. Updating drivers

IMPORTANT NOTE!
I am being disconnected from EVERY GAME which makes the game usless for me at this point…


#2

Thank you for posting your WinMTR report. There is small amounts of data loss starting at your router and moving forward. Typically this small amount is not a big deal, but it would not hurt to make sure that you completely reset all router and modem devices in your home network.

https://battle.net/support/article/31851

I also will observe that the third hub ae-2.fra2027-ex1.gtsce.net has increased amounts of worst ping rates, which could be a sign of latency spikes. This might be a problem, but that would have to be something for your ISP to investigate.