Would it be possible to give console players power over which keys the Text Chat is bound to?
Currently the chat is bound on L3 in menus and when opening the communication wheel the text chat can be opened with L2 - the problem with this is when opening the communication wheel in a fight there is a good chance players that are used to opening the communication wheel while fighting are also used to using their abilities on L2 despite the communication wheel being open, which will now lead to opening the text chat instead, which will in turn result in death by inactivity as the player is unable to move because the text chat opens.
For example , I have bound Brigitte’s Shield and Moira’s heal on L2, before text chat I was introduced I used to be able to communicate my team “I need help” or “incoming” while also being able to open my shield and even shield bash without being hindered by the opening of communication wheel, same thing with Moira, I was used to be able to open the communication wheel without having to stop healing my team - now opening the communication wheel to give my team critical callouts like “incoming” for enemy behind, I risk the chance of dying while instinctively trying to do the things that keep me and everyone alive because of the text chat popping up in middle of a fight.
Summary
Please blizzard give console players the ability to choose which button the text chat is bound to, some of us are dying because we open communication wheel and try to use L2 abilities in a fight.
…actually would you be so kind and completely remove text chat from communication wheel, if I wanted to open the text chat I would simply open the menu and press L3 anyway, no one should be using the CommWheel option.