I lose connection to games randomly and get put on the main menu for a while before it reconects me to the game but my friends say i am still in game and if i press keys whilst on main menu i am still moving in game. this is not an uncommon occurrence at this point it can happen multiple times per game
This isn’t a bug, but rather a connectivity issue. Please edit your post and relocate to #technical-support. Include a WinMTR in your reply.
Click here to show/hide WinMTR instructions
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Follow the support documentation for WinMTR.
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Run the test until you encounter the issue again, or for at least 10 minutes.
Share your results in a reply:
- Click the “Copy Text to clipboard” button after you’ve finished the test.
- Paste the text in a reply, highlight it, then click </> on the post editor.
- Break links by adding a space before .com/.net, so you can post them.
* Please do not remove full hostnames instead of adding spaces, as this makes troubleshooting much more difficult.
WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 493 | 493 | 0 | 0 | 4 | 0 |
| vt1.cor2.lond2.ptn.zen. net . uk - 0 | 493 | 493 | 28 | 34 | 186 | 51 |
| ae-7.cor2.lond1.ptn.zen. net . uk - 0 | 493 | 493 | 29 | 34 | 154 | 29 |
| ae-2.agg4.lond1.ptn.zen. net . uk - 1 | 485 | 483 | 29 | 29 | 69 | 29 |
| vl-50.ae6.cr1.th-lon.zen. net . uk - 0 | 493 | 493 | 28 | 31 | 88 | 29 |
| 195.66.226.234 - 0 | 493 | 493 | 30 | 34 | 229 | 31 |
| ae1-br01-eqld5.as57976. net - 0 | 493 | 493 | 37 | 40 | 143 | 37 |
| et-0-0-2-br02-eqam1.as57976. net - 2 | 458 | 452 | 35 | 108 | 4513 | 43 |
| No response from host - 100 | 99 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 99 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 99 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 99 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 99 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 99 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 99 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 99 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 99 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 99 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 99 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 99 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 99 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 99 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 99 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 99 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 99 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 99 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 99 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 99 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 99 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 99 | 0 | 0 | 0 | 0 | 0 |
|____________|||||||
And another
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 1520 | 1520 | 0 | 0 | 6 | 0 |
| vt1.cor2.lond2.ptn.zen. net . uk - 0 | 1520 | 1520 | 28 | 37 | 237 | 30 |
| ae-7.cor2.lond1.ptn.zen. net . uk - 1 | 1512 | 1510 | 29 | 37 | 261 | 29 |
| ae-2.agg4.lond1.ptn.zen. net . uk - 0 | 1520 | 1520 | 29 | 29 | 81 | 29 |
| vl-50.ae6.cr1.th-lon.zen. net . uk - 0 | 1520 | 1520 | 28 | 32 | 95 | 29 |
| 195.66.226.234 - 0 | 1520 | 1520 | 30 | 34 | 148 | 31 |
| ae1-br01-eqld5.as57976. net - 0 | 1520 | 1520 | 37 | 39 | 129 | 37 |
| et-0-0-2-br02-eqam1.as57976. net - 0 | 1520 | 1520 | 35 | 42 | 136 | 87 |
| No response from host - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
There’s a bit of lag happening in your ISP’s network (186ms response time), but no major packet loss. Does anything else disconnect when this happens?
no it seems to be only my overwatch, i am normally in a discord call at the same time which i still retain connection
Okay, since that’s the case, I recommend opening a ticket with the staff (click Support in the top right corner of any forum page). They may be able to track down what’s closing that connection but not others.