If you continue to experience issues after trying all of the suggestions above, please create a new post that clearly lists the following:
Console Brand (PS4/XB1) - PS4
Name of your ISP - Xfinity
Router brand and model # - Linksys WRT 1900 AC
Your location: Country, State/Province, City - United States, South Carolina, Charleston
Description of the error message displayed, or how you are encountering the issue - Latency above 90ms on console
Which steps you’ve tried:
I’m using wired LAN. I’ve followed all the guides on port forward. com (static IP, proper ports forwarded, etc.). Reset my network devices, restarted applications, checked for latest router firmware, plugging ps4 directly into modem, once tried putting PS4 in DMZ…everything listed in the sticky…nothing affects the latency listed in overwatch-- it’s consistently 90-100ms. Please help!! Thanks!
Also-- I ran an MTR test. I couldn’t figure out how to get a specific IP address while playing overwatch on the PS4, so I ran the US Central IP addressed provided by @WyomingMyst on the MTR test app while I was playing “Practice vs AI” on the PS4. Here are the results:
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| homenetwork14 - 0 | 173 | 173 | 0 | 0 | 0 | 0 |
| 96.120.3.93 - 0 | 173 | 173 | 6 | 8 | 79 | 9 |
|VL-35-sr01.hampton.sc.chrlstn.pvcomcast.net - 0 | 173 | 173 | 5 | 8 | 11 | 9 |
| 68.86.144.113 - 0 | 173 | 173 | 7 | 8 | 12 | 10 |
| 96.108.171.134 - 0 | 173 | 173 | 8 | 9 | 15 | 8 |
| 68.86.130.145 - 0 | 173 | 173 | 6 | 8 | 12 | 8 |
|be-60-ar04.charleston.sc.chrlstn.comcast.net - 0 | 173 | 173 | 7 | 9 | 14 | 10 |
|ae-30-ar02.westside.fl.jacksvil.comcast.net - 0 | 172 | 172 | 28 | 31 | 51 | 31 |
|be-33489-cr02.56marietta.ga.ibone.comcast.net - 0 | 172 | 172 | 42 | 44 | 48 | 45 |
|be-10114-cr02.ashburn.va.ibone.comcast.net - 0 | 172 | 172 | 56 | 58 | 101 | 57 |
|be-10189-pe07.ashburn.va.ibone.comcast.net - 0 | 172 | 172 | 55 | 57 | 60 | 59 |
|as4436-1-c.600wseventh.ca.ibone.comcast.net - 0 | 172 | 172 | 56 | 57 | 68 | 57 |
| ae1-br01-eqdc2.blizzardonline.net - 0 | 172 | 172 | 56 | 57 | 80 | 57 |
| No response from host - 100 | 34 | 0 | 0 | 0 | 0 | 0 |
| be1-pe02-eqch2.blizzardonline.net - 0 | 172 | 172 | 63 | 69 | 76 | 69 |
| 24.105.62.129 - 0 | 172 | 172 | 66 | 70 | 73 | 70 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider ~~~~