i main support mercy/moira i have had a lot of losing streak due to my teammates lack of communication and also the reaper buff that happen, no one switches to deal with the reaper and it ends with a fight and saying “yeah someone should switch” but nope it’s gold silver, i’ve haven’t gotten a single win since last week and the week before that. i feel like giving up on this point and not touching comp this season and next season or just give up on the game all together. i play ps4 btw. i am currently at 1771 from my season high at 2222. it’s so bad i want to cry.
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Feels D; I feel this. I’ve been exactly where you were this same season and it sucks big time. But don’t give up!
The one thing I will say about your hero choices, Mercy and Moira, is that they both are lacking in utility and defensive ults. Mercy less so. But I play a lot of Moira myself. And when you play these two heroes you are putting most of the control in your teammates hands and trusting that they will get the job done. I know how extremely frustrating it can be to heal 20k+ in a game only to lose because your teammates just couldn’t get the kills.
Mercy has rez and damage boost and a so-so ult. But you’re still relying on your teammates to get kills and engage. As Moira you can dps and kill a bit but you lack any utility. All you can give your team are heals. Albiet monster heals if you manage your resources well. But again you’ll mostly be relying on your teammates to get kills.
I might suggest trying some of the other supports if you feel comfortable doing so. Ana’s anti nade can completely change a team fight in your favour. You basically delete the enemy supports abilities for a few seconds while the enemy team is anti’d and it makes it way easier for your team to clean up in a messy fight. Plus she has sleep dart which can straight up shutdown enemy ults and make for clutch saves or easy picks for your teammates. Nano can save a teammate and hopefully help ensure a teammates ult gets the job done right. She is hisk risk, high reward tho. If you can land shots, nades or darts you’re gonna do huge things for your team. If you can’t, well ^^;
Zen basically has the same dps strength as a McCree with discord. Meaning you can get those picks yourself. Or at the very least discord and harmony will give your teammates the edge in 1v1 battles. Plus Zen has the arguably the best ult in the games 300 healing per second with Transcendence can save your team from near team wipes. Evemy team grav+dragoned your whole team? No problemo, just hit Q! Genji trying to cheeky ult your team, just hit Q! Soldier popped sights? That’s right you Q him too lol (trolling enemy dps ults is my favourite thing xD)
Lucio has an awesome defensive ult himself. He has high survivability since he’s so hard to hit. Which is great on KotH maps. Speed boost can get your team through a choke they’re struggling at. And his boop can get a ton of value on maps with ledges.
Brig just got a bunch of nerfs so I might not recommend her atm ^^; Tho she has high dps abilities herself and a quick cooldown on her heal ability means you can save critical health teammates easier than some of the main healers can.
But if you don’t feel comfortable or interested in any of the other supports I might suggest trying to find a good dps and or tank player that meshes well with Mercy and or Moira. Maybe a Pharah or Reaper. Roadhog or Rein/Zarya. With at least 1 other player on your team who you know you can work well with, who you can rely on to do the work with those huge heals you put out. Then hopefully you are at least going to give your team the best chance at winning.
Try to add strong players in good matches. Ask if they want to group up for another game or two. Or try lfg even, just specify what you want in the title. Don’t be afraid to boot people if hey look like they might not fit what you want. Hopefully you see a turn around and get a nice win streak soon! 
i just can’t anymore i can’t even win in arcade and quickplay, i’m just done, i’m sobbing right now, i feel hopeless i just can’t find this game fun anymore. i just can’t win a game i can’t win anything i’ve lost so many games for 2 weeks and it’s making me like i’m a terrible player.
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If your on a losing streak, it’s not only your teammates fault, it’s also yours.
My tip would be to focus more on your own gameplay and forget the teammates. I know when im on a losing streak it’s because im not doing my job as lucio. There are those moments where you are on a losing streak and those where you are on a winning streak.
BEST TIP IS BELIEVE IN YOURSELF LOL
i do rewatch my gameplay, diamond and plat players i played with say i’m a good mercy/moira and only do what i’m told, but a grandmaster played with me and other people i was in a group with and he gave a lot of good advice. i feel like i can’t do things on my own since i’m a support, i can’t dps other than sym and i love sym i can wipe half of the team with her.
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The best piece of advice I’ve been given is as follows - STOP PLAYING OVERWATCH. If you stop playing when the losing streak starts you’ll lose only once and not ten times. Come back a day later and make up the lost ground
true words my man , listen to dacy he has been though alot