It doesn’t matter how well you play if your team stinks and you can only watch your SR go down into hell even if you are a healing god unlike DPS or Tank where your efforts can kill the enemy many supports cant do anything but watch your team flounder like a beached whale in the same spot. some tweaking needs to be done to acknowledge supports contribution into SR
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I don’t feel like I’m lacking in impact on support. There’s more to support than just putting out healing numbers.
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Grumpy’s right. You’re thinking of your role as a healer. It’s called support because to do it effectively you need to do more than just heal. Support heroes have some of the best utility abilities in the game.
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i agree on the utility aspect i mostly main mercy so it could be that but i’m just not seeing the team impact many time i have to push in front to force people to move many low tier players seem to focus too hard on getting kills than objectives and losing forces me into a lower tier which is the same SR hell
P.S i’m also not saying i’m some miracle support class i mostly play solo and just saying how it feels
I been playing Role Que since PTR: It doesn’t feel as easy to turn it around as a support because no matter what the enemy has two tanks as well and they’re near impossibrew to kill as any support… but honestly I do feel like I can get more done with the team of potatoes than i could with the team of throwers 
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Mercy is probably the most team reliant hero in the game. I consider her something like a winmore hero where she’s extremely supplemental to a coordinated team but lacks the ability to make strong tempo plays compared to other supports.
Rez is good utility no doubt but it’s not going to be as useful if your team isn’t coordinated enough to rotate or protect you during rez or stabilize long enough to get it off without getting run over. You’ll see a lot more Mercy and Mercy being useful in coordinated play like Contenders and OWL than you will on ladder.
If you want to stick to playing mainly Mercy the best thing you can do is find a few duo partners to raise your consistency. Otherwise you’ll probably need to start playing Ana or Baptiste a lot more.
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Yeah i hear you, most likely i’ll have to fall back on Baptiste or some other support .
This sucks man i’ve been running mercy since launch from my old PS4 to PC.
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Yeah, a damage buffed team mate who’s missing or not even shooting isn’t doing squat. You need a team that is already doing stuff and you just make them do that same stuff faster/easier/better.
I’m not saying you should switch to Ana but let’s use her as an example. Even if your team doesn’t follow up on antis and do nothing with your nanos you can still do really useful stuff (other than healing, of course) like damage with primary or sleep enemies. Even if your team doesn’t kill the slept target at least they’re out of the fight for six seconds. If you can shut down an ult that’s obviously pretty good for your team. So even with a truly useless team Ana can still have impact. Mercy unfortunately can’t really unless you’re so much better than the enemy that you can just go battle-Mercy and use your blaster lol.
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You really shouldn’t just play 1 hero.
I mean I personally don’t care but you would also prefer if that soldier swapped, or that charge hard.
And so are the team thinking about the supports sometimes.
I strongly reccomend trying to find some Dps and or Tanks in LFG to make friends with and you guys can que together for a more reward experience 
i can play other heroes, and i get what you are saying about swapping.
However i also don’t tell a widow main to swap if they are doing their job my issue on some matches is for example i play mercy and everyone is alive but no one is moving up and we end up losing the enemy can ult we take the hit no one dies but they they don’t move.
when that happens i just have to take the loss
ELO Hell is real for supports, you can’t do as much as Tanks or DPS, that’s just how games work. It’s stupid and really a waste to even try to play Support if you want to climb. Dumb, terrible, trash matchmaking.
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I’ve never been in GM but it must suck to play every match without any supports. Apparently nobody can climb on support to be able to get there.
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you know i did not even think of that, that must hell or only filled with fixed teams
It used to be that good supports would just duo all the time unless Zen was a safe pick 99% of the time but with the current state of them and Baptiste being in the mix I think you can solo queue support fine.
I had the opposite experience!
Did all 5 solo, went 3-1-1
Every single placement Vs 3500-3700 despite my peak being 3300
Sure I died a lot the first two matches (draw and loss) then in queue for third I checked last season sr and realised I was fighting masters. Okay. Guess I’ll change up my playstyle.
Did that, won last 3 and placed at my new peak: 3556
You mention Mercy, to play her effectively abuse her mobility to get on/off high ground, heal players Moira/Lucio might not reach, dmg boost in downtime or when you have a high healing secondary support (Moira/ana/baptiste)
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That’s something to hope for but currently i’m stuck in 1000-1300 area and they stink real bad i was just saying on another thread that the current SR system for supports is reflective of the matchmaking not the actually skill of the player
To be totally honest I wouldn’t even touch Mercy until at least high plat where people have decent aim consistently.
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But if you play better than the enemy supports doesn’t your team have an advantage? You’re not going to win 100% of matches but in the long run you should climb until you’re no longer better than the enemy supports.
this, this is some real catch 22 nonsense i mean there is no other option i get it but it really sucks