I tried to get help with my account through support tickets, but I was told there was nothing they could do and to report it here. I need help with my account. I believe my competitive rank cannot rise reasonably from Bronze. I have been playing all of my matches in 2024 with my friend, both being healers, who I consistently play better than or equal to. My friend has risen to Gold 2 in the first two days after the new season reset, and I have stayed in Bronze 4-5, this is not right. Something is wrong with my account. I do better or the same as my friend as support roles, but he is Gold now and I am still in Bronze.
Can anyone please look at my account and help me? I have spent money on my Overwatch account and the only solution I can think of is to delete my account and start a new one. I have never been able to get out of Bronze, in season 8 namely, but my friend had Silver and climbing. We are replicating each other’s stats with the new season reset and I am not able to improve despite having the same or better scores as the same support role.
My friend and I even switched accounts to play on each other’s, and he had the same problem, but I was ranking him higher on his account. He was stuck on my account. Please feel free to compare our competitive stats, his name is DeadlyPants.
The support reply to my ticket said the system is working as intended, even though we are playing every game together, winning and doing well, but only one of us is advancing. There are clear discrepancies in two players who are achieving the same stats but one is not ranking up AT ALL.
I know how the ranking system works and for my account it is not working. I have read so many forums and explanations on how the ranking works. Please do not think I am complaining or feeling entitled to a certain rank, I just have never tried at a game before that has ranking and I feel like I am doing great with no results.
Does my history of losing games when I first started playing affect me now with ranking? It was not a true rank reset. I was not great in my first months of playing OW2 for the first time, but I only played Unranked and lost the majority of the time. This past six months is when I have improved and tried ranked.
There is no reason that my friend and I, who are playing identically and winning the same exact games, aren’t ranking equally. My friend is in Gold, and I am in Bronze eternally.
I might delete my account and make a new one so I can advance. It just sucks because I spent money for the first time on this game for the new season skins/battle pass.
I know I am not a greatly skilled player, but I am doing just as well and better than my friend in the same roles/characters, but only they are ranking up. When I win a game with them, I get only 5%-9% increase in rank progress while my friend gains 20%-30%. Then when we lose a game, I get subtracted 15%-20% in rank progress while my friend loses 5% and stays in Gold.
Please give me your thoughts, explanations, fixes…anything!