Hi there, my rank just stuck in bronze 5 for quite a few days. Just now, I got a 7win - 2lose, and my death, heal, assist stats are apparently higher than three other healers in those 9 comp games, but when the rank updated, I’m still bronze 5.
I noticed that my total win is 69, not 70, when my rank is updated. I guess you guys lost some of my stats, and that might caused the ranking error.
It occurs to me that there’s one comp I played several days before. Three players lost connection with server at the same time midway. I didn’t lost connection, and won that game. One of the player who’s kicked out by that game is my friend, she told me she just couldn’t re-connect to game, and that game is not in her stats. I dropped from bronze 1 straight to bronze 5 and then stuck in bronze 5 ever since that. I guess my stats in that comp game is not completely recorded by you guys, and cause some unexpected errors.
BTW, while playing in bronze 5 for about 50 comp games, I found that there’s about 1-2 players in each comp apparently not a real bronze (I played 700h comp in OW1, it’s easy for me to recognize a player’s real tier). I don’t know if these guys are experiencing a forever bronze 5 nightmate as well.