Choppy/Laggy Mouse movement

Technical Support
1

Since today I’m having an issue where my mouse is laggy when playing.
It’s really choppy and sometimes it just doesn’t allow me to move it for some time.

First guess was that the sensor was shot or dirty, but this only manifests when I’m playing a game and this issue does not happen when I’m just tabbed out of my game.
I’ve tested with another mouse and it does not manifest at all, though since with the ‘broken’ mouse, it does not happen when I’m outside of the game, I have the feeling that it’s software related.

‘Broken’ Mouse: TRUST CALDOR GXT 155
Mouse that worked: Logitech G403

I haven’t done anything recently at all, it just suddenly started happening.

Things I’ve tried:

  • Using a different DPI
  • Lowering the Polling rate
  • Turning off the dedicated software for the mouse
  • Restarted my PC (Not fast startup restart, an actual one)
  • Tried different USB Ports (Both 3.x and 2.x)
  • Disabled the “allow the computer to turn off this device to save power” option for the USB hub in question
  • Disabling High precision Mouse Input
  • Enabling NVIDIA Reflex
  • Disabling VSync & Triple Buffering

I am running an older version of Win10 because my Windows is partially corrupted which would require me to reinstall Windows completely. Though I’m quite certain this is not a factor for this issue, as this suddenly came on despite nothing having been changed anywhere.

At this point I just don’t know what to try or how to resolve it.
Here’s a video demonstrating it: https://youtu.be/Y3gWXXacl6U
It might not be quite visible in the video itself, though I’ve shown my mouse movement in NohBoard in the top left.
When it moves normally it should show a line from the center dot to the line towards the point I’m moving.
Whenever it’s choppy, it does not show this line. So in the pause menu it works normally and is showing the line, but in-game isn’t.

I can’t link the DxDiag directly to this post because of size constraints, so I’ve uploaded it to pastebin: ```text------------------System Information------------------ Time - Pastebin.com
Can’t put it in separate comments either due to participation constraints on this thread as well.

2

Most of your DxDiag is missing. However, it does sound like the mouse is either incompatible with a recent Windows update or on the way out. There is no driver showing up for it in the devices area of your DxDiag.

Other things you can do to improve overall performance:

  • Update the GPU driver, since the one in use is from September.
    • Driver Date/Size: 26/09/2024 01:00:00, 815208 bytes
  • Free up space on your SSD, since you need 15–20% empty to perform well.
    • Would require ~307GB free space on your main drive. Currently it has 193GB free.
    • All drives will run as slow as the worst-performance drive.
3

Sorry about that, here’s the full DxDiag:

Just updated the GPU Driver and freed up some space, sadly enough no change.

4

Unfortunately, the only things happening in the report are tons of crashes from the keyboard visualizer, photoshop, and few other apps.

5

Aw, oh well I suppose it’s time to get a new one and bury this old gem.

Thank you for taking the time to look at it!