Characters turn pitch black randomly and on hero select

Bug Report
1

I’ve noticed sometimes in-game, in the HUD the character portrait would sometimes turn the character’s skin pitch black, and on top of that, today I found that when I mash R Shift on the hero select screen, that also turns their skin pitch black.

2

Sounds like the assets are loading too slowly. Are any of the drives on the machine completely full? How much RAM is in use?

3

None of the drives are close to full, and the RAM usage is at about 50%

4

Try running a scan and repair, maybe the assets are simply missing or corrupted.