Can't start Overwatch 2

Manhim-1661 · October 4, 2022, 10:47pm

Whenever I click on play, nothing happens and it goes back to “Play” in Battle.net.

In my event viewer I see the current error:

Faulting application name: Overwatch.exe, version: 2.1.0.40459, time stamp: 0x63387587
Faulting module name: Overwatch-loader.dll, version: 0.0.0.0, time stamp: 0xd4ca1152
Exception code: 0xc0000005
Fault offset: 0x000000000119d050
Faulting process id: 0x6620
Faulting application start time: 0x01d8d8411d5b745b
Faulting application path: E:\Games\Overwatch_retail_\Overwatch.exe
Faulting module path: E:\Games\Overwatch_retail_\Overwatch-loader.dll
Report Id: ebbf0702-17a1-4d04-9484-91ebb4da0bcf
Faulting package full name:
Faulting package-relative application ID:

I tried to fully reinstall the game, but it didn’t change anything. I also cleared my config and ran a scan. I also tried after disabling my anti-virus.

dxdiag:

System Information

  Time of this report: 10/4/2022, 18:44:11
         Machine name: MAAUDET-PC
           Machine Id: {917E72D0-5336-4B82-BF4A-80795CF7A718}
     Operating System: Windows 11 Pro 64-bit (10.0, Build 22000) (22000.co_release.210604-1628)
             Language: English (Regional Setting: English)
  System Manufacturer: ASUS
         System Model: System Product Name
                 BIOS: 0707 (type: UEFI)
            Processor: Intel(R) Core(TM) i7-10700K CPU @ 3.80GHz (16 CPUs), ~3.8GHz
               Memory: 32768MB RAM
  Available OS Memory: 32670MB RAM
            Page File: 20299MB used, 17745MB available
          Windows Dir: C:\WINDOWS
      DirectX Version: DirectX 12
  DX Setup Parameters: Not found
     User DPI Setting: 96 DPI (100 percent)
   System DPI Setting: 96 DPI (100 percent)
      DWM DPI Scaling: Disabled
             Miracast: Available, no HDCP

Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.2.2
DxDiag Version: 10.00.22000.0653 64bit Unicode

DxDiag Notes

  Display Tab 1: No problems found.
  Display Tab 2: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Sound Tab 4: No problems found.
    Sound Tab 5: No problems found.
    Sound Tab 6: No problems found.
    Sound Tab 7: No problems found.
    Sound Tab 8: No problems found.
      Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices

       Card name: NVIDIA GeForce GTX 1080
    Manufacturer: NVIDIA
       Chip type: NVIDIA GeForce GTX 1080
        DAC type: Integrated RAMDAC
     Device Type: Full Device (POST)
      Device Key: Enum\PCI\VEN_10DE&DEV_1B80&SUBSYS_61803842&REV_A1
   Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 24413 MB
Dedicated Memory: 8079 MB
Shared Memory: 16334 MB
Current Mode: 1920 x 1200 (32 bit) (59Hz)
HDR Support: Not Supported
Display Topology: Extend
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.639648,0.330078), Green(0.299805,0.599609), Blue(0.149414,0.059570), White Point(0.312500,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: SMS24A850
Monitor Id: SAM082F
Native Mode: 1920 x 1200(p) (59.950Hz)

[…]

Diagnostics

Windows Error Reporting:
+++ WER0 +++:
Fault bucket 1846179055035119809, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0