Can't input game code

This only started happening a couple of days ago, before that it worked just fine. When I input any custom game code it says “Error importing Game Settings Code”. since like I said, only noticed this a couple of days ago, I figured maybe the servers were down or something, but fast forward to today and I still can’t import a code. Everything else works just fine, I can play with friends, I can play custom games that I saved before, I can play regular games. The only suggestion I found online is to make sure you’re not in the PTR, and I’m not, I’m in the Americas region. So I’m not sure what’s wrong since everything else works fine, but any help would be appreciated

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And the game code you acquired did not come the PTR itself correct? Is this happening on absolutely all game codes or just some?

I have the same problem. I was able to use aim training code before (BQSSS) but not now. Do we need to update PTR to play it?

You cannot use the PTR to upload a live code. You can only access that code on the live servers.

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Thanks for the reply. Please advise what should I do to import the codes?

No, matter in fact I even changed some settings generated my own code, reset the settings then tried to import it, and it also gave an error. I’ve also looked up different codes to try and every single one I try gives an error

Edit: I tried making own code again and it was imported just fine, but any code I find online, I can’t import

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I’m having this problem with all the codes I’d created before a certain date (not sure when that is though). I’m pretty sure they were from the live servers. Presumably a specific patch broke them?

im having the same problem with this super hot code i really wanna try ;/ also i had to switch my account on the forums to reply and im confused about that two ;/

If the codes are pretty old (forgot how long) I think they stop working. If you are trying to I put pretty recent codes, then something is wrong

I think it’s 6 months.

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That might be it then, try other more recent codes and see if they work

Blizzard – this is a problem with the arcade that needs to be fixed. Much better on SC2