Can't add friends

When I try to add a friend it says:
The invite could not be sent due to an internal problem (5001)
It’s been like that for months

When you say ‘add a friend’, do you mean send a friend request or do you mean invite a friend to join your group so you can queue together?

And does this happen with anyone you try to add/invite or just specific people or person?

Friend request, and it never works.

I think this means you’ve sent too many friend requests and you have to delete some of the pending requests before it’ll let you send new requests. You can delete sent/pending friend requests through the battlenet app.

2 Likes

Can confirm this is what happens, but it can only be fixed on the PC app, not console or mobile