same here in Quebec with bell
Issues with both HOTS and Overwatch, also with bell, Canada Ontario . Seems to be a routing issue, a tracert command shows they are directing North American network traffic to Sydney AUSTRALIA! no wonder the pings are so damn high; Telstarglobal is in Sydney:
1 2 ms 2 ms 2 ms mynetwork [192.168.2.1]
2 17 ms 18 ms 18 ms 10.11.0.9
3 16 ms 16 ms 16 ms 10.178.206.62
4 17 ms 17 ms 17 ms 10.178.206.63
5 103 ms 95 ms 95 ms tcore4-toronto47_2-8-0-0.net.bell. ca [64.230.107.34]
6 90 ms 91 ms 87 ms tcore4-vancouver_hundredgige0-9-0-0.net.bell. ca [64.230.79.71]
7 89 ms 90 ms 87 ms tcore4-seattle_hundredgige0-5-0-0.net.bell. ca [64.230.79.94]
8 87 ms 136 ms 86 ms bx2-paloalto_xe7-0-0_0.net.bell. ca [64.230.186.54]
9 87 ms 87 ms 87 ms 198.32.176.64
10 95 ms 115 ms 103 ms i-92.paix-core02.telstraglobal. net [202.84.247.42]
11 308 ms 309 ms 307 ms i-10107.sydp-core03.telstraglobal. net [202.84.138.49]
12 306 ms 306 ms 307 ms i-0-0-0-1.sydp10.bi.telstraglobal. net [202.84.222.166]
13 306 ms 307 ms 307 ms unknown.telstraglobal. net [210.176.38.113]
14 261 ms 261 ms 262 ms et-0-0-48-br01-eqsy4.as57976. net [137.221.85.33]
15 260 ms 260 ms 260 ms 137.221.65.96
16 260 ms 259 ms 259 ms xe-0-0-1-1-br02-eqch2.as57976. net [137.221.65.42]
17 262 ms 262 ms 262 ms be2-pe01-eqch2.as57976. net [137.221.69.71]
18 261 ms 260 ms 262 ms 24.105.62.129
Don’t think this problem is limited to Canadians. From Florida and I’m getting the same problem, lowest ping is to the Brazilian servers at 120+ ping. I’ve actually been getting in games with half Canadians with 200+ ping and half South Americans though.
Can we get any updates from customer support?
I’m getting this issue as well. Living in Toronto.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| mynetwork - 0 | 409 | 409 | 0 | 0 | 2 | 0 |
| 10.11.2.161 - 1 | 405 | 404 | 1 | 4 | 20 | 4 |
| 10.178.206.82 - 0 | 409 | 409 | 1 | 1 | 3 | 2 |
| 10.178.206.83 - 0 | 409 | 409 | 1 | 2 | 25 | 2 |
| tcore4-toronto21_2-4-0-1.net.bell.ca - 0 | 409 | 409 | 71 | 75 | 80 | 72 |
|tcore4-vancouverbg_hundredgige0-9-0-0.net.bell. ca - 0 | 409 | 409 | 71 | 73 | 77 | 74 |
|tcore4-seattle_hundredgige0-9-0-0.net.bell. ca - 0 | 409 | 409 | 72 | 74 | 78 | 74 |
| bx2-paloalto_xe7-0-0_0.net.bell. ca - 0 | 409 | 409 | 71 | 74 | 153 | 72 |
| 198.32.176.64 - 0 | 409 | 409 | 71 | 72 | 125 | 72 |
| i-92.paix-core02.telstraglobal. net - 0 | 409 | 409 | 72 | 74 | 76 | 74 |
| i-10107.sydp-core03.telstraglobal. net - 0 | 409 | 409 | 290 | 292 | 294 | 291 |
| i-0-0-0-0.sydp10.bi.telstraglobal. net - 0 | 409 | 409 | 291 | 292 | 334 | 293 |
| unknown.telstraglobal. net - 0 | 409 | 409 | 290 | 291 | 310 | 291 |
| et-0-0-48-br01-eqsy4.as57976. net - 0 | 409 | 409 | 246 | 249 | 364 | 247 |
| 137.221.65.96 - 0 | 409 | 409 | 244 | 246 | 289 | 245 |
| xe-0-0-1-1-br02-eqch2.as57976. net - 5 | 327 | 311 | 244 | 365 | 4619 | 1868 |
| be2-pe01-eqch2.as57976. net - 0 | 409 | 409 | 246 | 247 | 249 | 249 |
| 24.105.62.129 - 0 | 409 | 409 | 244 | 245 | 248 | 246 |
|________________________________________________|______|______|______|______|______|______|
Funny thing is going through a VPN fixes it only 30ms latency, it’s definitely a routing issue:
1 31 ms 30 ms 30 ms 10.7.16.1
2 31 ms 30 ms 32 ms 23.237.120.17
3 30 ms 32 ms 33 ms be4678.rcr21.ord07.atlas.cogentco. com [38.140.127.81]
4 30 ms 32 ms 33 ms be2150.ccr42.ord01.atlas.cogentco. com [154.54.1.37]
5 33 ms 32 ms 33 ms be2766.ccr41.ord03.atlas.cogentco. com [154.54.46.178]
6 30 ms 30 ms 30 ms 38.104.102.29
7 30 ms 35 ms 33 ms ae1-br02-eqch2.as57976. net [137.221.69.35]
8 30 ms 30 ms 31 ms be2-pe02-eqch2.as57976. net [137.221.69.73]
9 35 ms 36 ms 33 ms chi-eqch2-ia-bons-04.as57976. net [137.221.66.15]
10 31 ms 32 ms 31 ms 24.105.62.129
Add me to the list. I’m in toronto, ON and went from latency 40-45 on a regular to 155-165 yesterday. Nothing on my end has changed. Hope they can figure out what’s going on soon as I don’t want to play under such high latency.
toronto - normally 70-80 MS now 283-300 MS
Using Bell in Ontario, getting around 260 ms in game. Now I connect to sae1 as default and it only has 150 ms.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
---|---|---|---|---|---|---|
mynetwork - 0 | 615 | 615 | 0 | 0 | 9 | 0 |
10.11.7.113 - 0 | 615 | 615 | 1 | 4 | 25 | 2 |
10.178.206.62 - 0 | 615 | 615 | 2 | 3 | 14 | 3 |
10.178.206.63 - 0 | 615 | 615 | 1 | 2 | 25 | 3 |
tcore3-toronto47_2-8-0-0.net.bell.ca - 0 | 615 | 615 | 72 | 76 | 91 | 75 |
tcore3-vancouver_hundredgige0-9-0-0.net.bell.ca - 0 | 615 | 615 | 71 | 73 | 83 | 74 |
tcore3-seattle_hundredgige0-5-0-0.net.bell.ca - 0 | 615 | 615 | 71 | 73 | 85 | 74 |
bx2-paloalto01_xe5-3-0.net.bell.ca - 0 | 615 | 615 | 71 | 74 | 137 | 72 |
198.32.176.64 - 0 | 615 | 615 | 71 | 73 | 120 | 72 |
i-92.paix-core02.telstraglobal.net - 0 | 615 | 615 | 72 | 73 | 83 | 73 |
i-10107.sydp-core03.telstraglobal.net - 0 | 615 | 615 | 290 | 291 | 301 | 292 |
i-0-1-0-0.sydp10.bi.telstraglobal.net - 0 | 615 | 615 | 290 | 291 | 326 | 291 |
unknown.telstraglobal.net - 0 | 615 | 615 | 258 | 259 | 286 | 259 |
et-0-0-48-br01-eqsy4.as57976.net - 0 | 615 | 615 | 243 | 248 | 414 | 244 |
137.221.65.96 - 0 | 615 | 615 | 243 | 246 | 325 | 244 |
xe-0-0-1-1-br02-eqch2.as57976.net - 0 | 615 | 615 | 243 | 248 | 737 | 244 |
be2-pe01-eqch2.as57976.net - 0 | 615 | 615 | 245 | 246 | 256 | 247 |
chi-eqch2-ia-bons-02.as57976.net - 0 | 615 | 615 | 246 | 247 | 259 | 248 |
24.105.62.129 - 0 | 615 | 615 | 244 | 245 | 256 | 245 |
________________________________________________ | ______ | ______ | ______ | ______ | ______ | ______ |
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Same problem, playing from NA East (Toronto) and getting put on SAE1 server too starting last night, still going on. I’ve always had issues where the training range would load up on Oceania server on occasion, but this is the first time I’ve ever seen it for competitive MM and custom games.
ISP is Bell. Obviously a routing issue, but not specific to Bell.
Getting put from ord1 into sae1 starting last night. My roommate is having the same issue.
Wet, more people that post means the more blizzard will pay attention to something they didn’t think was a problem. Their buddy nicole told me so ;D (nicole is someone that helps blizzard with the forums and she is nutty)
yea like i was connected to south american servers and got better ping than i did on the canadian servers
Add me to the list of impacted Canadian players. I was playing Mystery Heroes with a friend last night. Played four rounds just fine, then between the fourth and fifth matches, at about 11PM CST according to chat logs, my latency went from 80ms up to 300ms. I tried multiple things to fix it such as rebooting my connection, but my latency has consistently stayed between 200ms and 300ms. I even tried connecting to a European server to see if it was a problem with NA servers, but my latency there was 400ms - again about triple what it should be.
Seventeen hours later, my latency still hasn’t improved.
I live in Maine, about two hours from the Canadian border. I’m all plugged into ethernet and I get about 50-55ms for latency. Since yesterday, I’ve been consistently getting 250+ms for latency. It’s 100% not on my end, as I’ve never had an issue with it in the past, and am only having this issue as far as Overwatch goes.
Having the same issues as those above, normally get 40ms latency in Overwatch, now getting between 150 and 200ms, sometimes higher.
MTR while connected to SAEL in Overwatch.
WinMTR StatisticsWinMTR statistics
Host | % | Sent | Recv | Best | Avrg | Wrst | Last |
mynetwork | 0 | 607 | 607 | 0 | 0 | 17 | 1 |
bas1-ottawa09_lo0_symp.net.bell.ca | 0 | 607 | 607 | 3 | 5 | 150 | 4 |
dis32-ottawa23_4-2-0_100.net.bell.ca | 0 | 607 | 607 | 3 | 6 | 74 | 3 |
tcore4x-ottawa23_bundle-ether8.net.bell.ca | 1 | 603 | 602 | 5 | 10 | 43 | 13 |
tcore4-montreal02_1-9-0-0.net.bell.ca | 1 | 603 | 602 | 5 | 10 | 43 | 13 |
bx1-montreal02_hundredgige0-2-0-0.net.bell.ca | 0 | 607 | 607 | 6 | 7 | 36 | 6 |
ix-ae-10-0.tcore1.w6c-montreal.as6453.net | 0 | 607 | 607 | 5 | 7 | 42 | 17 |
if-ae-12-2.tcore1.mtt-montreal.as6453.net | 1 | 603 | 602 | 13 | 14 | 42 | 14 |
if-ae-0-2.tcore2.mtt-montreal.as6453.net | 1 | 604 | 603 | 13 | 14 | 42 | 15 |
if-ae-5-2.tcore2.n0v-new-york.as6453.net | 1 | 604 | 603 | 14 | 14 | 41 | 14 |
if-ae-2-2.tcore1.n0v-new-york.as6453.net | 0 | 607 | 607 | 14 | 15 | 45 | 14 |
if-ae-7-2.tcore1.nto-new-york.as6453.net | 0 | 607 | 607 | 14 | 15 | 46 | 14 |
if-ae-9-2.tcore1.n75-new-york.as6453.net | 1 | 603 | 602 | 13 | 14 | 46 | 14 |
66.110.96.157 | 0 | 607 | 607 | 15 | 18 | 54 | 16 |
No response from host | 100 | 122 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 122 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 122 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 122 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 122 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 122 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 122 | 0 | 0 | 0 | 0 | 0 |
177.72.240.116 | 0 | 607 | 607 | 139 | 140 | 181 | 141 |
54.240.244.164 | 1 | 603 | 602 | 140 | 146 | 203 | 150 |
54.240.244.169 | 1 | 604 | 603 | 139 | 140 | 165 | 141 |
177.72.240.153 | 1 | 603 | 602 | 139 | 141 | 173 | 140 |
No response from host | 100 | 122 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 122 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 122 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 122 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 122 | 0 | 0 | 0 | 0 | 0 |
From Ontario Canada, just outside the GTA. I generally get 30ping and have been getting 150+ since yesterday. End up on South American servers.
Did not notice at first as typical Comp/no one speaks, but my aim seemed way off for 2 games. 3rd game everyone was speaking Spanish and I continued to ask locations of players each new game, constantly South America.
WinMTR StatisticsWinMTR statistics
Host | % | Sent | Recv | Best | Avrg | Wrst | Last |
mynetwork | 0 | 181 | 181 | 0 | |||
tcore3-toronto21_2-4-0-1.net.bell.ca | 0 | 181 | 181 | 84 | 89 | 130 | 87 |
tcore3-vancouverbg_hundredgige0-9-0-0.net.bell.ca | 0 | 181 | 181 | 84 | 87 | 119 | 84 |
tcore3-seattle_hundredgige0-9-0-0.net.bell.ca | 0 | 181 | 181 | 84 | 86 | 105 | 85 |
bx2-paloalto01_xe5-3-0.net.bell.ca | 0 | 181 | 181 | 84 | 87 | 146 | 84 |
198.32.176.64 | 0 | 181 | 181 | 83 | 85 | 131 | 85 |
i-92.paix-core02.telstraglobal.net | 0 | 181 | 181 | 84 | 86 | 104 | 85 |
i-10107.sydp-core03.telstraglobal.net | 0 | 181 | 181 | 302 | 305 | 334 | 304 |
i-0-1-0-0.sydp10.bi.telstraglobal.net | 0 | 181 | 181 | 302 | 303 | 330 | 304 |
unknown.telstraglobal.net | 0 | 181 | 181 | 271 | 273 | 301 | 272 |
et-0-0-48-br01-eqsy4.as57976.net | 0 | 181 | 181 | 256 | 259 | 323 | 257 |
137.221.65.96 | 0 | 181 | 181 | 256 | 259 | 354 | 256 |
xe-0-0-1-1-br02-eqch2.as57976.net | 3 | 159 | 155 | 256 | 333 | 4029 | 256 |
be2-pe01-eqch2.as57976.net | 0 | 181 | 181 | 258 | 259 | 288 | 259 |
24.105.62.129 | 0 | 181 | 181 | 257 | 258 | 288 | 257 |
I come from Quebec, (so sorry for my english…) but I have the same problem here since yesterday late night … My better ping was 160. When I did a ping test, I obtain 30 ms, so I really think that overwatch have a problem with their servers. I have 65 contacts and bizzarely, no one play overwatch now…
same here. East Coast US player, usually get 20-30 ms on the ORD1 server, lately I’ve been connecting to the South American servers, and getting 150 ms, and when I’m actually on the ORD1 server, I get 220 ms. Please hotfix this, I can’t play comp and there are 4 days left in the season
I have been matched with Brazilians in comp and it is really annoying because I get around 180 ms. I have lost about 200 sr because of this. I started at 3900 and am now at 3690.