Can we get a refund for Overwatch 1?

I bought Overwatch 1 and you just took it away I want a refund on buying Overwatch 1!

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Nope. You bought it, you played it, you don’t get refund on it.

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Welcome to modern gaming. You just rent the game until the devs take the service down.

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In 2017, about 2 weeks after I got OW1,(for Christmas) I asked Blizzard for a refund because it had issues that, as it turns out, was also present in beta. Their server side path prediction was apparently really bad.

I spent those 2 weeks performing troubleshooting and diagnostic tests. By the time I narrowed it down to Overwatch itself beyond a reasonable doubt, I had crossed the non-disclosed 2 hour period refund period in-game and Support refused to refund at that point.

I don’t think they’ll honor modern requests either. If they refunded everyone who has a legitimate reason to ask for one they’d stand to loose millions.

By law, you have two weeks to request a refund. Two weeks are long over.

But OW2 is unplayable, and OW1 does not exist now. Now I does not have game which I bought.

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your money is forfeit

I bought Battlefield 1942 a few years ago. Can I get a refund for it?

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would be nice if they just gave the new heroes to the people who bought OW1

at least that would be somewhat fair (they tested the 5v5 in OW1 and i always hoped it would become a new mode but they just scrapped the 6v6)

but TF2 also became F2P and you got a medal for buying it (kind of the same deal)

had a few games i payed for that where taken down. it sucks but nothing we can do about it.

But that’s just your opinion. You’re not getting a refund for a game you played for years just because you don’t like it’s replacement.

They did tho…

“In Season One, everyone who logs in to play will receive Junker Queen and Sojourn automatically, whether they’re new players or returning. Players who own the original Overwatch will also receive Kiriko through their Founder’s Pack, which needs to be redeemed by logging in before the end of Season Two.”

You agreed to these terms when you downloaded the game.

"Your use of the Platform is licensed, not sold, to you, and you hereby acknowledge that no title or ownership with respect to the Platform or the Games is being transferred or assigned and this Agreement should not be construed as a sale of any rights. "
(AKA - you don’t own it.)

“YOU ACKNOWLEDGE THAT BLIZZARD IS NOT REQUIRED TO REFUND AMOUNTS YOU PAY TO BLIZZARD FOR USE OF THE PLATFORM,”
(They don’t need to pay you anything)

And the most important thing:

IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, YOU ARE NOT PERMITTED TO INSTALL, COPY, OR USE THE BLIZZARD PLATFORM. IF YOU REJECT THE TERMS OF THIS AGREEMENT WITHIN FOURTEEN (14) DAYS AFTER YOUR PURCHASE OF A GAME FROM BLIZZARD, YOU MAY CONTACT BLIZZARD

You had it for more than 14 days.

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yeah but i meant the future heroes as well :wink:

but then again, it’s not THAT hard to grind the BP in a season (curious though how you can unlock kiriko next season if you don’t get her now or for people starting the game late. are they going to do the same as the old heroes → play X games to unlock them)

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Eh, I think it’s a bit of a stretch. It’s a “new” game past then.

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End User agreements actually mattering is one of more annoying myths perpetuated. They don’t, not really.

Not that this kind of thing will be looked into if people don’t bring it up with FTC’s Bureau of Consumer Protection.

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i know :wink:

it’s just wishfull thinking.

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How do they not?

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End User agreements tend to convoluted with legalise language and there isn’t really a reasonable expectation of consumers to understand what they are reading. Also, all because the End User agreement states something it doesn’t actually mean that statement would hold up in court because of other violations (like giving up your first born or something as an extreme example).

It is of course determined on a case by case basis, but End User Agreements have been thrown out and considered irrelevant in favor of common sense fairly often. It’s just one of those things used to pressure people who feel like they were wronged by a corporation into thinking they don’t have a leg to stand on when they actually do.

Here, found a fairly old example of a ruling the EU had overriding the resale of digital license restricted by the EULA 10 years ago.

Look up " EU rules publishers cannot stop you reselling your downloaded games" by Eurogamer, the pdf file regarding the ruling will be in the first blue hyperlink. (Couldnt link it directly).

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Couldn’t you say that with many different contracts and legal documents?

But isn’t it something that you agreed to?

That sounds like a case of “well, if you could do it, you would be able to.” I wonder if that’s a European thing only tho, since it took place in Europe.

(also, if you want to insert links, you use the carrot bracket thing that looks like this “</>” to insert links.

https://www.engadget.com/apple-hardware-design-leader-evans-hankey-leaves-155100957.html )

Yeah. Really, they are only non binding in cases like this

In MOST cases however, they are perfectly legal, and therefore by agreeing to them, you are agreeing to their terms.

I don’t know why anyone would say they don’t matter. That’s kind of like saying signing a lease agreement for your apartment just “doesn’t matter.”

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