I’m on the US east coast, and ever since the mid-season patch, my latency has jumped from a usual 40ms each time I play, to 70 at the best, 100 at the worst.
I talked to my ISP and they noted my router was out of date and got me a new one, but since I play on a hard line, it didn’t make a difference.
OW is the only game experiencing this lag so I was wondering if someone could help me perform some tests to help isolate the issue. I can’t play at the latency it’s currently at, it’s just too jarring as it’s the only game having this issue.
Oh no this wasn’t aimed at any blizzard staff, I opened a thread on a troubleshooting forum, and I guess they were grasping and straws and someone said “try taking out your GPU and then see if the latency changes” and I was like “what…? I mean maybe I don’t know much about computers or something but that seems odd”.
EDIT: I was wondering if there were any tests we could try to narrow things down, but if you think the upcoming patch might help, I can wait on that
I’m not a Blizzard developer, so I have no idea what changes will happen in upcoming patches.
The previous thread you participated in had some PingPlotter tests, which that player decided to pursue on their own. I know how to read them, so I pitched in on the thread. However, I’m not able to provide steps for running those because Blizzard retired the documentation for networking tests and no longer publicly posts server IPs. As a volunteer, I believe this happened because Blizzard was shouldering a lot of connection troubleshooting burden, which doesn’t make much sense unless you’re an ISP (and Blizz is not).
Most players assume when they can use other services as normal and only Overwatch is having connection problems, that Overwatch is the source of the problem. It sounds good in theory, but it’s false logic. No one is trying to connect to all services in the world to compare all connections, so there may be problems reaching other services, just not ones the player normally uses.
If you want to check out PingPlotter and post about it here, I’ll take a look. I can also read WinMTRs, which I prefer, but you can’t use that app with IPv6 connections.
Okay appreciate the feed back, I got WinMTR… to start using it, it looks like I have to choose a host to ping, is there any place specific I should choose?
Let me know if that is still legible… I had to break a bunch of the stuff up so it wouldn’t post as a ‘link’
Also should the game be running/should I be in a match while I run this test or does that matter? For what I posted above the game wasnt running at the time.
Of course now my latency is back to normal lol, I got the ‘pre-release content’ downloaded last night, maybe that has something to do with it?
At any rate, if you dont mind taking a look whenever you get a chance I’d still appreciate it. Thanks for your time!
Okay here is my most recent test. Played an entire arcade match of Clash while the test was running, and the connection issue was affecting me the whole time, so hopefully this might provide some clues, thanks again for all your guidance.
EDIT: Would it help at all if I ran this same test while running a different shooter such as valorant so you could compare results? I remember you saying two games showing differing latencies doesn’t exactly mean one game is having an issue while the other is unaffected, but I thought it might be worth asking.
Just open your own thread and clearly state your issue and Nicole will likely be able to help.
Download WinMTR and then login to OW
Start a match, and then press CTRL+Shift+N, and up towards the top left, look for an IP address.
Once you get the IP, open WinMTR, punch in the IP, and start running a test. Then just finish your match while the test runs in the background.
Then you can post the results here and will likely be pointed in the right direction. Just be sure to open your own thread as I’ve marked this one as solved.
lol, I got the ‘pre-release content’ downloaded last night, maybe that has something to do with it?