The main point of all complaints towards Brigitte is her stun. And its really powerful with a big hitbox and its nearly instant. So my suggestion is just to increase its cooldown to 6, 7 or maximal 8 second and then buff something else to compensate this nerf. Make her whip damage 80 or lower repair pack cooldown by one second or raise her hp by 50. I think this should fix all complains while making her still pretty good.
Personally none of these changes would feel like appropriate compensation to me. Bash is SO critical to Brigitte even being able to compete at all, to make it less available makes Brigitte directly less viable. Short of heavily upping her other attack damages, there’s not much you can do for compensation. (No, 10 damage is not heavily).
And one second less on Repair Pack definitely wouldn’t make her get melted any slower.
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Brigitte has zero mobility aside of Shield Bash, and has only one difficult to aim skill that has any decent range. When playing her, 90% of my bashes are for movement. Brigitte needs to be able to keep up with enemy to do anything.
Nerfing her shield bash cooldown is very big deal. I would be fine if it didn’t stun trough Rein shield though, and didn’t counter his charge.