Before we get into it I would like to say that I don’t hate anyone that is a developer at blizzard or anyone that works for blizzard to any degree. This comes from a place of love as someone who has played blizzard games since the original Warcraft.
Some of you may or may not play World of Warcraft, but in the WoW community it is a known fact and ongoing battle of well respected and loved content creators trying to get blizzard developers to understand what we as a community want in that game. The most recent interview with lead head developer Ion Hazzikostas and the most respected person in the WoW community Preach highlighted a lot of this.
Incase anyone wants to watch it, it is quite interesting. https://www.youtube.com/watch?v=MEcXvDDtarc
What the community learned is that blizzard is so stubborn on getting people to play the game the way they want, and not the way the players want and will play their game. My favorite part of this interview is they have actual discourse back and forth between each other in a civil manner. Unlike overwatch, the developers of WoW are being very transparent and interactive with the community which is a big change of pace. Though they are still stubborn.
In Overwatch we get this stubborn, cold shoulder treatment on a larger scale. The forums is a good example. There is a massive schism in the community cause of nerfs and buffs, and we get no thought process on why it takes so long to change or admit they are wrong in doing some of them. Overwatch doesn’t seem to acknowledge what the community wants or needs nor are they active with the community in general.
There are many examples of this, going back to closed beta when some of the current known pros expressed that unlimited heroes, lack of structure in how teams are built (too much freedom), and high burst damage would be an issue. Instead of willing to admit a design flaw, we got Ana who set the status quo. Then we got Moira/Brig to combat dive, and brigitte didn’t even stop dive, which became double sniper, which ended when a contenders team finally made goats due to their lack of good snipers. Then DPS started getting crazy buffs and we are all now on this roller coaster.
From there, things spiraled out of control. Much of this could of been avoided with acknowledging mistakes they made. Being stubborn and prideful is why we are here today in my opinion. Said traits seem to permeate through out all of blizzard in general.
I would like to end this with that I love Overwatch, and its developers. I love the art, the characters, the world, and how some of them are realized into playable entities us players can control and use. I hope this comes across as being respectful in my critique of blizzard cause I took a lot of care to be so.
TLDR: Read the post.