why is it so hard to just get into a live chat with a gm. what are the times for it and how can we do it?
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Live chat hasn’t been available for some time, so I recommend opening a ticket.
I can’t open a ticket, been trying since yesterday to change region but self service tool and ticket system / contact / chat are all not working. either the page reloads and nothing happens or it keeps asking you to login and keep reloading.
The page reloading without your input is generally the sign of security software blocking elements on it.
okie, thank you very much! 
How can I open a ticket if I’m trying it says I need to put a Diagnostic File in from windows or mac but I don’t have windows or Mac I play on Ps5 an was tryin to open a ticket with my phone…
Sounds like you chose the wrong platform during the ticket process. It has options for PC and Console.
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