My Blackwatch Reyes skin for Reaper has been reset to Locked. I noticed he was equipped to default and went to change him back but the skin is locked now. I’m not sure when this happened, but it was fairly recent and I’ve only just noticed.
I had gotten the skin back in Overwatch 1 and now it’s asking me to purchase the Watchpoint bundle to get it again. I haven’t noticed any other skins missing, but I’m not entirely sure as I have quite a few. I vividly remember having the Reyes skin equipped, as I only ever use that one or Shiver and never the default.
I’ve tried updating and resetting the game, I’m logged into the correct account and my account merge was successful. I’m playing on PS5 if that matters.
Really hoping something can be done to help!