My PC had a problem and had to get fixed, before that I had windows 8.1 and could play OW fine, and now I have windows 7 and it won’t launch.
Whenever i launch overwatch, it goes to fullscreen and everything is black. I tried waiting for hours and nothing. It stops responding. I tried reinstalling, closing everything else in the background, reseting ingame options, I don’t have anything razer, I tried EVERYTHING I could find as a solution.
Hi there ahh,
I know issues like this are no fun and hope I can help you get things to work here. This sounds like an ongoing issue we are seeing with Razer product users. At this time the fix is to download Razer Synapse 3 Beta.
If you do not use Razer products, then please get back to me here with a DxDiag, it can help me see more in to the problem.
DxDiag
Please post a DxDiag:
- Press Windows Key + R.
- Type DxDiag and press Enter.
- In the DxDiag window, click Save All Information.
- Name the file “dxdiag” and click Save
- Paste the DXdiag into the post, select and highlight everything you just pasted, and hit the “code” button (</>). That’ll make the information much more readable.
/Nathardrick
System Information
------------------
Time of this report: 5/14/2018, 22:36:53
Machine name: TANJA-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170913-0600)
Language: Serbian (Latin) (Regional Setting: Serbian (Latin))
System Manufacturer: Dell Inc.
System Model: OptiPlex 7010
BIOS: BIOS Date: 09/09/13 14:35:04 Ver: A16.00
Processor: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 4096MB RAM
Available OS Memory: 3982MB RAM
Page File: 2599MB used, 5363MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0152&SUBSYS_05771028&REV_09
Display Memory: 1696 MB
Dedicated Memory: 64 MB
Shared Memory: 1632 MB
Current Mode: 1280 x 1024 (32 bit) (75Hz)
Monitor Name: SyncMaster 720N/731N
Monitor Model: SyncMaster
Monitor Id: SAM022B
Native Mode: 1280 x 1024(p) (60.020Hz)
Output Type: HD15
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 9.17.0010.3372 (English)
Driver Version: 9.17.10.3372
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/6/2013 19:50:34, 12617728 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4212-11CF-B47E-7D25B7C2C435}
Vendor ID: 0x8086
Device ID: 0x0152
SubSys ID: 0x05771028
Revision ID: 0x0009
Driver Strong Name: oem16.inf:Intel.Mfg.NTamd64:iIVBD0:9.17.10.3372:pci\ven_8086&dev_0152
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
-------------
Sound Devices
-------------
Description: Speakers / Headphones (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10280577&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7161 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/23/2014 08:23:22, 3849304 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: USB Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04D9, 0x1503
FF Driver: n/a
Device Name: USB Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04D9, 0x1503
FF Driver: n/a
Device Name: Wacom Tablet
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x056A, 0x030E
FF Driver: n/a
Device Name: Wacom Tablet
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x056A, 0x030E
FF Driver: n/a
Device Name: Wacom Tablet
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x056A, 0x030E
FF Driver: n/a
Device Name: USB OPTICAL MOUSE
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x18F8, 0x0F99
FF Driver: n/a
Device Name: USB OPTICAL MOUSE
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x18F8, 0x0F99
FF Driver: n/a
Device Name: USB OPTICAL MOUSE
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x18F8, 0x0F99
FF Driver: n/a
Poll w/ Interrupt: No
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1E26
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub
| |
| +-+ Wacom Tablet
| | | Vendor/Product ID: 0x056A, 0x030E
| | | Location: Port_#0002.Hub_#0004
| | | Matching Device ID: usb\vid_056a&pid_030e
| | | Upper Filters: mshidkmdf
| | | Service: WacHidRouterPro
| | |
| | +-+ HID-compliant device
| | | | Vendor/Product ID: 0x056A, 0x030E
| | | | Matching Device ID: hid_device
| | | |
| | +-+ HID-compliant device
| | | | Vendor/Product ID: 0x056A, 0x030E
| | | | Matching Device ID: hid_device
| | | |
| | +-+ HID-compliant device
| | | | Vendor/Product ID: 0x056A, 0x030E
| | | | Matching Device ID: hid_device
| | | |
| | +-+ HID-compliant device
| | | | Vendor/Product ID: 0x056A, 0x030E
| | | | Matching Device ID: hid_device
| | | |
| | +-+ HID-Compliant Mouse
| | | | Vendor/Product ID: 0x056A, 0x030E
| | | | Matching Device ID: hid\vid_056a&pid_030e&col01
| | | | Upper Filters: wacomrouterfilter
| | | | Service: mouhid
----------------
Gameport Devices
----------------
------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x04D9, 0x1503
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x18F8, 0x0F99
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x18F8, 0x0F99
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 38.6 GB
Total Space: 104.7 GB
File System: NTFS
Model: TOSHIBA MQ01ACF032 SCSI Disk Device
Drive: D:
Free Space: 196.5 GB
Total Space: 200.0 GB
File System: NTFS
Model: TOSHIBA MQ01ACF032 SCSI Disk Device
Drive: E:
Model: HL-DT-ST DVD+-RW GHB0N SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Serbian (Latin)), , 0 bytes
--------------
System Devices
--------------
Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_05771028&REV_A4\3&11583659&0&F0
Driver: n/a
Name: Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1E02&SUBSYS_05771028&REV_04\3&11583659&0&FA
Driver: n/a
Name: Intel(R) Q77 Express Chipset LPC Controller - 1E47
Device ID: PCI\VEN_8086&DEV_1E47&SUBSYS_05771028&REV_04\3&11583659&0&F8
Driver: n/a
Name: Intel(R) 82579LM Gigabit Network Connection
Device ID: PCI\VEN_8086&DEV_1502&SUBSYS_052C1028&REV_04\3&11583659&0&C8
Driver: n/a
Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_05771028&REV_04\3&11583659&0&B0
Driver: n/a
Name: Intel(R) HD Graphics
Device ID: PCI\VEN_8086&DEV_0152&SUBSYS_05771028&REV_09\3&11583659&0&10
Driver: n/a
Name: Intel(R) USB 3.0 eXtensible Host Controller
Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_05771028&REV_04\3&11583659&0&A0
Driver: n/a
Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor DRAM Controller - 0150
Device ID: PCI\VEN_8086&DEV_0150&SUBSYS_05771028&REV_09\3&11583659&0&00
Driver: n/a
Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_05771028&REV_04\3&11583659&0&D0
Driver: n/a
Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_05771028&REV_04\3&11583659&0&E8
Driver: n/a
Name: Synaptics SMBus Driver
Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_05771028&REV_04\3&11583659&0&FB
Driver: n/a
Name: Intel(R) 7 Series/C216 Chipset Family High Definition Audio Controller - 1E20
Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_05771028&REV_04\3&11583659&0&D8
Driver: n/a
------------------
DirectShow Filters
------------------
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091
MPC - Video decoder,0x40000001,1,1,MPCVideoDec.ax,1.03.1249.0000
ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.02.4447.0000
MPC - Matroska Source,0x00600000,0,0,MatroskaSplitter.ax,1.05.0002.3236
ffdshow DXVA Video Decoder,0xff800002,2,1,ffdshow.ax,1.02.4447.0000
ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.02.4447.0000
ffdshow Audio Decoder,0xff800001,1,1,ffdshow.ax,1.02.4447.0000
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
MPC - Mpeg Source (Gabest),0x00400000,0,0,MpegSplitter.ax,1.05.0002.3236
MPC - Matroska Splitter,0x00600000,1,1,MatroskaSplitter.ax,1.05.0002.3236
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.23709
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.23709
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.23709
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
RealVideo Decoder,0x00600000,1,1,RealMediaSplitter.ax,1.00.0001.0002
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.23709
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
MPC - MP4 Source,0x00600000,0,0,MP4Splitter.ax,1.05.0002.3236
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
MPC - FLV Splitter (Gabest),0x00600000,1,1,FLVSplitter.ax,1.05.0002.3236
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.23709
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.23709
Haali Media Splitter,0x00800001,0,1,splitter.ax,1.11.0288.0000
Haali Media Splitter (AR),0x00400000,1,1,splitter.ax,1.11.0288.0000
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091
MPC - MP4 Splitter,0x00600000,1,1,MP4Splitter.ax,1.05.0002.3236
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.23709
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.23471
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.23709
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.23709
Haali Video Renderer,0x00200000,1,0,dxr.dll,
RealMedia Source,0x00600000,0,0,RealMediaSplitter.ax,1.00.0001.0002
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
Haali Simple Media Splitter,0x00200000,0,1,splitter.ax,1.11.0288.0000
DirectVobSub,0x00200000,2,1,vsfilter.dll,2.39.0005.0001
RealAudio Decoder,0x00600000,1,1,RealMediaSplitter.ax,1.00.0001.0002
MPC - Avi Splitter,0x00600001,1,1,AviSplitter.ax,1.03.1290.0000
DirectVobSub (auto-loading version),0x00800002,2,1,vsfilter.dll,2.39.0005.0001
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.23471
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.23471
Haali Matroska Muxer,0x00200000,1,0,splitter.ax,1.11.0288.0000
AC3Filter,0x40000000,1,1,ac3filter.ax,1.03.0001.0000
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.23709
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
ffdshow Audio Processor,0x00200000,1,1,ffdshow.ax,1.02.4447.0000
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
MPC - FLV Source (Gabest),0x00600000,0,0,FLVSplitter.ax,1.05.0002.3236
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.23471
MPC - Avi Source,0x00600001,0,0,AviSplitter.ax,1.03.1290.0000
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.23709
MPC - MPEG4 Video Splitter,0x00600000,1,1,MP4Splitter.ax,1.05.0002.3236
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.23709
ffdshow subtitles filter,0x00200000,2,1,ffdshow.ax,1.02.4447.0000
MPC - Mpeg Splitter (Gabest),0x00400001,1,1,MpegSplitter.ax,1.05.0002.3236
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285
RealMedia Splitter,0x00600000,1,1,RealMediaSplitter.ax,1.00.0001.0002
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
MPC - MPEG4 Video Source,0x00600000,0,0,MP4Splitter.ax,1.05.0002.3236
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.23709
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.23709
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.23709
Haali Video Sink,0x00200000,1,0,splitter.ax,1.11.0288.0000
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.23471
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.23709
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
ffdshow video encoder,0x00100000,1,1,ffdshow.ax,1.02.4447.0000
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.23709
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
PCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.23709
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.23709
PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.23709
WDM Streaming Capture Devices:
Realtek HD Audio Front Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Audio Renderers:
Speakers / Headphones (Realtek ,0x00200000,1,0,quartz.dll,6.06.7601.23709
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.23709
DirectSound: Speakers / Headphones (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.23709
---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0I’m only seeing the Intel graphics in the DxDiag. It looks like you’re using the Intel HD 2500 which is well below the minimum requirements for the game. You can try installing the drivers here. You may need to manually install the drivers through Device Manager. Past that, because the computer is below the minimum requirements, there’s likely not much else we can really assist with.
Thank you so much, it works now:)