Black Screen upon Launch

Technical Support
1

I have tried multiple steps, including those listed in previous posts. I have played overwatch on this pc before and do not know what happened between then and now.

If it helps I have added my pc specs

|Processor|13th Gen Intel(R) Core™ i7-13620H 2.40 GHz|
|Installed RAM|16.0 GB (13.7 GB usable)|
|Device ID|4C135625-589F-4D3A-BF1A-8987882EA1F1|
|Product ID|00342-22301-21029-AAOEM|
|System type|64-bit operating system, x64-based processor|
|Pen and touch|No pen or touch input is available for this display|

2

How long ago was that?

I don’t see a GPU listed in your specs. Overwatch 2 has different requirements from Overwatch 1, including a standalone GPU (not integrated in CPU).

3

I am not sure how but I had fixed it! Thank you for responding so quickly!

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4

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