Black main screen, characters that I can not see in the gallery, infinite loading time

Hello, good evening everyone
First of all I am French, excuse the mistakes that I can commit.

I explain my bug, when I start the game, the interface with “Play”, “Lootboxes” or “Gallery” is present but there is nothing behind it, it’s just the black screen of the connection ( With the password and the account name to enter)

When I go to the gallery of heroes, the wallpaper does not change and I can not see the skins of the characters

When I try to start a game, the loading time is infinite (I tried the Practice Range and it does not change anything)

Someone to help me?

1 Like

Im having the same problem, Blizzard give us a temporary solution:

but they are working on this problem, this is a temporary solution